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“Gerber Collision was recommended after a rear-end collision. The front office staff was friendly. Ian, the estimator, was friendly and personable. We both have Sonatas and chatted a bit about how much we like them. He looked over my car with me and even pointed out damage that I did not catch at first. He also informed me that the insurance company may cover a new car seat since mine was in the car at the time of the accident. He kept me updated throughout the entire process.
Communication/status is tracked via text message where you are sent a link to track the repair process. Repair and paint was quick. I dropped my car off on the 30th and it was ready by the 8th. It probably would have been quicker than that if one of the parts was not sent to them in error.
If I am ever in need of a repair shop again, Gerber Collision will be my go to shop!”
“Another body shop estimated it would take over 4 months to get to our job. A call to Mike at Mullinix and under two weeks later our work was completed. Great communication along the way and the truck came back looking like new. They washed the interior and exterior too - nice touch!”
“Gerber Collision off of Balto National Pike has tremendous customer service. Several years ago, they did a great job with the body work on my Acura. Just yesterday, I stopped by for an assessment of damage to my new car. Kim, the General Manager, spent a good bit of time walking through options for me to save money and keep from filing an insurance claim. She had her team buff paint to my front quarter panel and bumper at no charge! The work looks great and it saved me thousands. I highly recommend Gerber to everyone I know.”
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“We drove in from out of state to check out a new car for our family. Mohammad Siddique helped us with a new Pathfinder. He was kind, funny, personable and very knowledgeable. He showed us all the features of the car, and he answered all of our questions. We appreciate all of his help plus the team supporting him was great. Thank you for your time.”