Appliances in Ellicott City, MD

“Couldn't be happier with Robert and his team. This was my third attempt over the last 4 years to purchase appliances (we thought we were going to to a kitchen renovation but it never happened). Each time I worked with Harpers on pricing and they were the most competitively priced. However, what stands out to me the most is their service. They were so patient and kind with each interaction. Never once did they come across as pushy. In fact, they did not rush the process and took the time to explain features and benefits and answered at least 100 questions. We are expecting a baby this Spring and we have so many tasks and projects we are trying to knock out. I thought appliance shopping would be stressful, but this was the complete opposite of stressful. Most of the interactions for this purchase (made today) were done via email and there must have been 2 dozen exchanges. They were fast and prompt with responding. We thought we only wanted to replace one oven but ended up going with a single wall oven, a wall oven/microwave combo, downdraft, and a dishwasher. They have our business for life. Thanks Robert & Team, we greatly appreciate how easy you made this for us.”

“I am a contractor and own two older vans that needed a paint job. I called around and got quotes in the thousands of dollars range. I decided i wanted to save money and paint my vans myself so looked online for spray paint and found this home depot close to my house that had a lot of inventory. This store also had all the tools i needed such as sandpaper, plastic sheets, etc. I just finished painting my vans and i am more than satisfied with my diy job. The man working at the paint isle also helped direct me to what i needed. Thanks home depot”

“Leon was absolutely amazing at helping me find everything I need. I had a long list of items and he patiently helped me to locate and acquire many of them. Some of the other staff members I asked for assistance just pointed me in the direction of the items or told me which aisle to check in, but Leon walked me right to them. He was very polite, very patient, and very kind. I really appreciated his assistance. This is not a five star review because of some of the issues I had at check out. I was buying a step ladder and there was a difference in the price. The description on the price tag on the rack seemed to correspond with my item, but not the sku number... which would mean that I would ultimately be paying more for the item. The cashier called over the head cashier, who told me the sku was not the same on the item as it was on the price tag (which I took a photo of for reference). I told her that the description matched the item but she would not change the price. I asked to speak to the manager, who tried to treat me like I couldn't read. I explained the situation to her and tried to show her a picture of the price tag on the rack (which was located only inches from the ground) so she wouldn't have to bend all the way down there to read the tiny numbers. Instead, she rudely waved my phone away with her hand and said "We don't accept pictures here." Uh-huh. So we schlep back there and I tell her the same thing I just told her about the item description and pointed it out to her so she could see for herself, and she miraculouy came to the same conclusion I did... as if I hadn't just told her this morning moments earlier. This wasn't verification; she just blatantly had not been listening to me. Long story short, I ended up getting the price reduction that was owed to me. It's just a shame I had to go through half the damn staff to get it.”

“This 5 star review is strictly ONLY for the garden department. The rest of this store needs a lot of improvement. There is a wonderful selection of flowers, plants and products for the gardener. Any time I have gone and need to find something or needed information on plants Jackie always seems to be there and is very knowledgeable and helpful. I would recommend visiting the garden department. The cashiers are always very pleasant as well. I personally appreciate all the hard work and beautiful displays of the flowers!”