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8AM - 7PM
3513 Washington Blvd, Halethorpe
Medical Labs
“Literally the Best!! I would never waste my time dealing with Concentra for my DOT physicals. I highly recommend this place you’ll be in and out and very professional and clean establishment.”
“I arrived early so I could take care of some personal matters online before my appointment but mostly to ensure I was not going to be late for my appointment. The waiting room was so welcoming with the interior design and I was very comfortable working. It was also clean, making my personal work easy to focus on until my appointment.
Sharae is a professional and very skilled at her work. She made me feel comfortable and I barely felt the needle. I can speak with some authority about this because I've had my blood drawn numerous times in my nearly 69 years and over half of those blood draws were awful. So I hope you value and appreciate her because she's the employee your company needs.”
“This review is extremely overdue. The folks at the digital drive location are so friendly and professional. They always do a great job! I don’t go to any other locations since trying this one because this team is just wonderful.”
“Beware of billing!!
I visited Elite Urgent Care in January of 2024, and must warn you that while the medical care that was provided was very professional, you will be blindsided with an unexpected bill weeks or months after your visit.
Regarding strictly the day of visit experience, the waiting room and patient examination rooms are very clean and well kept, the “front of house” reception staff is very polite, the wait time was reasonable, and the doctor provided adequate and professional care.
What soured my experience with Elite Urgent care, however, was their unforthcoming billing practice. At the time of the visit, after filling out all necessary new patient forms, and providing and verifying that the visit was covered though my insurance provider, the front desk staff confirmed that per my insurance coverage all that would be due for the visit was a $50 copay. I then remitted payment before seeing the doctor. Again when leaving after the examination was completed, I confirmed with the staff that payment had been completed and no additional charges would be applied.
Then, months later I received an invoice from Elite Urgent Care for $115.
The phone number that the invoice directs you to call in the case of billing questions is their office telephone number, which is apparently not the appropriate number to call with billing questions.
To add insult to injury, after going back and forth attempting to reach the billing department in order to find out where the disconnect was between being told that the copay had settled the visit cost, and then receiving an unexpected invoice, I received an second notice in the mail with an added “late charge” added.
If clear cut expectations for cost and billing are not important to you, I can say that the care provided was sufficient. Otherwise, I may recommend Patient First, or Teledoc.
UPDATE :
After receiving a call from Elite Urgent Care’s billing department, billing specifics were clarified, and billing was adjusted to be more in line with what the expectations were as set by office staff on day of visit.
I commend Elite Urgent Care for their response to this issue.
In particular, Jennifer with the billing department was very thorough and professional in her assistance.”
“We love St Jude laboratories, the staff is very friendly and will answer that you have about testing or any other concernsAlso they provided us with fast rest results”
“The comments I made on a recent survey remain the same. Quest on Maiden Choice is such a great medical facility to visit. The receptionist I mentioned in my previous comments is still very pleasant, professional, and knowledgeable. This lovely lady keeps the facility running smoothly and efficiently.”
7AM - 12PM 1 - 4PM
5485 Harpers Farm Rd A, Columbia
Medical Labs
“I've been here twice, and each time it's been a simple, quick process. Miss Katerra, the phlebotomist, is kind, friendly, and efficient. The check-in process is easy as well. This location has become my go-to for bloodwork!”
8AM - 4:30PM
10710 Charter Dr g040, Columbia
Medical Labs
“Busy lab but the line moves along. It is a walk in so no appointments. Did not feel them taking the numerous vials of blood...a first for me! Usually they get it on the second or third try. Very nice personnel.”
“Excelente equipo de trabajo! La amabilidad que tiene cada uno de ellos es grandiosa. Mi familia y yo estuvimos siempre cómodos cada vez que nos realizaban la prueba, los resultados siempre nos llegaron antes de las 24 horas, estoy agradecida con ellos y por su arduo trabajo y esfuerzo que hacen… Dios los bendiga y los proteja siempre.”
6:30AM - 3:30PM
200 Hospital Dr Suite 103, Glen Burnie
Medical Labs
“Excellent service from Sandy when I went to drop off a sample. She was very kind and took extra time to walk me through my insurance benefits, and ensured my testing would get done correctly and also sent to the right doctor. Could not have asked for more professional or kinder service. People like her make the world a better place. @Quest give her a raise”
7:30AM - 12PM 12:30 - 4PM
9055 Chevrolet Dr Suite 101, Ellicott City
Medical Labs
“The technician who worked with me was very professional, was cheerful, and had a sense of humor. Those are traits that I love in medical settings. I would go to her any time.”
7AM - 12:30PM 1 - 3PM
14201 Laurel Park Dr Suite 107, Laurel
Medical Labs
“I had a really great experience here! I had a lot of anxiety about getting my blood drawn and I've fainted in the past so that made me all the more nervous. The woman that did my blood draw was so sweet and quick (even though it was quite a large blood draw) and asked me questions the whole time to distract me. I wanted to give her a hug when it was done, she really made all the difference!”
7:00 AM - 7:00 PM
6340 Woodside Ct #1071, Columbia
Medical Labs
“This is for the self service look. I have been on the regular lane in the past and had a great experience as well.The self service kiosk is located on the side of the building towards the exit. Come prepared with your tag number and last four digit of your VIN number. Credit card payment only. I’ll suggest you locate your car OBDII connection socket before coming as well to save time. You will most probably need to get on your knees to plus the device into your car.The instructions are fairly easy to understand and follow. Do not forget to take your print out before driving off. Good luck!”
6:30AM - 5:30PM
5450 Knoll N Dr Ste 150, Columbia
Medical Labs
“Walked in about 30 minutes before they were about to close, and I was seen right away. I have a preference when it comes to getting my blood drawn and Sarah was successfully able to draw my blood while respecting my preference as well! Overall, it was a pretty good visit :).”
“Staff was pleasant and accommodating. We had an appointment at another location which turned out to be closed. They were able to see us without an appointment. Phlebotomist was nice and efficient.”
6:30AM - 4:30PM
11055 Little Patuxent Pkwy Suite 202, Columbia
Medical Labs
“Had a test here last week, arrived early and checked in, they called me right away. Very thorough and had a nice conversation with the tech. I get a lot of blood draws and while my typical in network is another brand this appointment and Quest in general were great!
EDIT: Since this visit I have come 2 other times and both experiences were great. On top of that, just happy I can buy my own bloodwork, in one case one of the test eliminated the need for me to follow up with a doctor on a suspected issue, and another was able to demonstrate to my doctor that an issue WAS occurring. Self-agency in healthcare is a massive thing to have.”
7:30AM - 4PM
7350 Van Dusen Rd b10, Laurel
Medical Labs
“it's a little warm in the waiting room, and there is only one device for check-in, but I was in and out in less than 25 minutes! The technician was polite, professional, and skilled.
Note: the LabCorp is downstairs; either entrance to the building will let you get down to it. It's not clear from the outside :)”
8AM - 12PM 1 - 4PM
2300 Garrison Blvd Suite 206, Baltimore
Medical Labs
“The Staff are extremely nice, professional, and very well educated. I'm not good with remembering names but the two young ladies that were on staff, I made a mistake and scared one of them when I walked to the back unannounced. It was funny (lol) afterwards and again I truly apologize.”
“I’m one of those people with extremely difficult veins. I always make sure to mention this when getting blood drawn because I usually get stuck at least 2 times before getting the baby needle in my hand (where I always encourage the phlebotomist to go). Well Tanisha is one of the resident experts here and she found a new spot! She said “watch this” ??? Thanks Tanisha!”
12:30 - 3:30PM 7:30AM - 12PM
2 E Rolling Crossroads Ste 51, Catonsville
Medical Labs
“I got blood drawn this morning. I was a walk in, waited for maybe 15 minutes. Raven was the only one working there. She was running the front desk and taking care of all the blood draws. She did such a great job. Very professional, efficient and friendly.”
7 - 11:30AM 12:30 - 4PM
7643 Arundel Mills Blvd, Hanover
Medical Labs
“I visited the Quest Lab at the Hanover location for my bloodwork, with an appointment scheduled for 7:40 AM. However, the team was so efficient that they accommodated me earlier than my appointment time. It was a really positive experience, and the customer service team was fantastic!”
“This afternoon, I had an appointment at LabCorp for a blood draw, and overall, I was very pleased with the experience. The staff were professional, friendly, and efficient. The check-in process was smooth and quick, and I didn't have to wait long to be seen.
The phlebotomist was skilled and gentle, making the blood draw process almost painless. They took the time to ensure I was comfortable and answered all my questions thoroughly. The facility was clean and well-maintained, which added to the positive experience.
I appreciate the professionalism and care shown by the LabCorp team and would definitely recommend their services to others.”
7:30AM - 3:30PM
3449 Wilkens Ave Ste 207, Baltimore
Medical Labs
“Mixed feelings about this place but it was a fairly positive experience overall.
It's a little disconcerting not to have that usual and familiar human being to help check you in, but it's also quick to do the self service.
When I was there the folks that were working the screening area were super duper nice. Patient, engaging and actually funny!
And while the healthcare worker that did my blood draw was pleasant, I found it very strange that they left all the exam room doors open, it was uncomfortable to see and hear other patients, and I was a little uncomfortable with people being able to see me.
Otherwise it was quick and easy...”
7:30AM - 12:30PM 1 - 4PM
8374 Piney Orchard Pkwy, Odenton
Medical Labs
“I arrived before my time, I was called back at/on time. Primarily, the phlebotomist was spectacular, no pain on the poke, no pain for vile change, no pain with needle removal. She's a shorter black woman who knows her job. Good luck, hope you get her.”
“Ive been coming here for years! Always a good experience. Sometimes they get busy but the service is great. It never hurts when I get blood drawn and I get the results fast.”
8:30AM - 4PM
400 W Franklin St Suite 100, Baltimore
Medical Labs
“Fast service. Lady at the front desk said as super sweet and the gentlemen that took my blood was super fast I didn’t even see or feel the needle come in. Very accommodating hours.”
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“Fantastic location. Two wonderful women were running the show when I was in here around 12:30 today, both were excellent and professional. Denise, who took my blood- a near impossible task- was absolutely amazing. She was gentle and effective and quick despite me being a a tough stick. I go to this location annually because they are the best for bloodwork.”