“I literally only go to one Metro store in Edgewood (next to Foodlion) because it seem like all the other ones are no help. I went in for a shattered phone and when I tell you Danielle absolutely spent 2 hours with me and on the phone with customer service, she went above and beyond to make sure I left that store satisfied and with what I needed. I appreciate her and her help never met a customer service representative like her!!!! I wish I could give more stars ?”
“Today I had an issue with my Amazon prime membership through Metro. I was on the phone with Metro customer service and Amazon customer service for hours. After getting no result and being extremely frustrated with both companies, I drove to the Metro store in Woodbridge Center. Rodrigo, the Metro employee, understood my frustration. He contacted customer service & within 5 minutes the issue was corrected! Thank you so much Rodrigo!!! I will definitely suggest a store visit before multiple customer service calls”
“I went in to get help my phone was not able to make or receive calls no internet on and off for most of the day turned out to be something very simple Tina store manager assisted me she was very professional and attentive.”