“Mark is excellent. He was patient, funny, very smart about the phones and made our experience easy. Bought three phones and got the upgrades. Mark is a perfect sales person! He really knows Verizon inside and out! 10 stars if I can give that many..Thanks Mark, we will see you again.”
“Rob Stachnick went above and beyond this past week while working in the Havre De Grace Verizon store. He recognized two individuals in store that were attempting to buy several New iPhones on my account. They had created a fake ID with my name and somehow had my pin number. He called me immediately to check and I informed him it was not me. He was able to capture a photo of the men and their license plate, and made a police report. He then advised me to make a fraud report to Verizon immediately. My daughter was having issues with her phone the next day and went into the Bel Air store. Luckily, Rob was there and was able to help her as those men had stole her number. He got her number switched back to her phone and reviewed extra security precautions with her to ensure both her and I were set up as securely as possible.I never leave reviews but felt this was something that deserves to be recognized.THANK YOU ROB!”
“Hey went there to reactivate my account. Took forever but the woman was super nice and had a great talk with her as the issue was being fixed. Unfortunately didn’t catch her name but she was sitting in the front wearing glasses with these pretty black and white nails on. She was a huge help and again super patient.”
“Austin was great in explaining everything, talking his time to show how the new phone works and features, great personality, got everything transferred seamlessly and got us done quickly without cutting corners. I was so happy I brought my wife and daughter back to get two more phones. Compared to previous phone purchases in years past, this was absolutely the best experience. My family is a huge fan of Austins customer service and will be his customer for as long as he is with AT&T. I have been an AT&T customer since the beginning and by far was the best all around experience. You need more representation like Austin and train others to the same level. It will definitely improve AT&T's image. Thank you....Chris”
“Very nice helpful representative getting our new phone activated. The problem is there's only one person servicing four or five customers That's the only issue I see but everything else turned out okay”
“Was a great experience. Alex was fantastic . Awesome employee . He stayed past closing hours to make sure my new phone was updated and working properly. He is a keeper. I would go back to that store just because of the customer service by Alex”
“Best of the best!!! I’m so grateful for how above and beyond and exceptional customer service I got today, my phone was so messed up, and Charlie fixed it, so nice and humble, he make it work, I was told that it wasn’t going to work like in 24 hrs or something like that, but he worked his magic and made the difference, Thank you so much ; D”
“Dannii is AMAZINGGGGGGG! I was having trouble with my apps since my phone updated and he knew what to do right away. He was patient (we tried more than one fix) and gave me the run down of what to expect. His directions were clear and he was super personable. I am always weary about customer service, you really never know what you'll get...it can feel real salesy sometimes but he gives off a great energy and was definitely bright light for me.”
“Aidan is the most helpful person I've ever had at a target. He dresses fly asf, cute dude, very knowledgeable, and overall just a bro. This man needs a raise or this target fucking sucks”
“Had an issue with my sons new phone. Was able to walk in and have it fixed quickly and by a very knowledgeable and personable member of the staff. They even took the time to show my son what they were doing so he would understand.”
10AM - 8PM
602 Boulton St, Bel Air
Mobile Phones
“We are looking for a new stove. They had many salespersons which we were not expecting. We were surprised by home Depot who sold us the exact same unit for almost $200 less. Thank you HD...”
10 AM - 8 PM
602 Boulton St, Bel Air
Mobile Phones
“Just bought a Samsung TV. Geek squad support from Chris Perouty of the Bel Air store was exceptional. Knowledgeable, personable, concise, organized, and efficient.”
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“Andy fixed my iphone 13 camera lens for a great price and the service was quick. We got to chatting after and I can tell he's cares about his work and is a honest decent guy. Would definitely come back and support his business!”