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9AM - 5PM
1321 Pulaski Hwy, Edgewood
Banks
“Terry Miller-Snee, my lender, was absolutely amazing to work with. She made the home buying process quick and easy and as painless as possible. Whatever worry I had Terry was there to help comfort and reassure me that everything would be fine- and it all was. The best home buying experience yet.”
“We received the most professional and thorough customer service from Ms. Angela Hynes at the Edgewood branch. After experiencing a rather scary financial event, Ms. Hynes assessed the situation and provided a solution to put us at immediate ease and assisted us every step of the way to achieve a final resolution. Her customers and Freedom Federal Credit Union are very fortunate to have her on their team!”
“Frank was great to interact with and made a process that would have taken me a bit of time very simple! Have banked here for many many years and wouldn’t think of going anywhere else.”
“I recently got a loan from my CU and worked with Stephanie, who was wonderful! She was receptive, she followed up and the loan came pretty immediately, which was awesome! Very satisfied with the product and the efficiency of everyone involved!”
“the 5 star review is for the edgewood and APG branches! Ive been with them for over 13 yrs. Avoid the Bel Air branch if possible, theyre not motivated to help you when you need them the most and will lie not to make changes”
“Went into Aberdeen branch to deposit money in someone’s account with only a number and I was greeted with A plus service by Mrs Kim she was very sweet and hospitable and helped me through the process. Good people amazing service.”
“Best place to go!
I drove 25 minute to this branch I don’t mine driving they one of the kind, staff are outstanding.
Very super helpful, I go in and out quick
5 stars brands ?????”
“This bank offers truly free checking with no strings. Great rates on auto loans and personal loans, doesn’t scam people like Freedom Federal Credit union does. All of the staff are wonderful and polite especially Christina the branch manager who is a pleasure to do business with. The app works great and even has a portal where you can message the bank directly to request checks or replacement bank cards. There are no fees to transfer money between checking and savings (unlimited). I highly recommend this bank. You will not be disappointed.”
“I recently opened a business account after having several unfavorable experiences with other well known banks and was treated with so much respect throughout the process! Both Tina H. and Alexa W. were extremely patient with me even a few days later when I had questions regarding how to access the account online. They have been prompt and efficient with every question I had and showed a wealth of knowledge with each questioned I asked as I navigated through this process as a first time business owner. These two ladies are doing an amazing job and need to be recognized for their outstanding customer service.”
9AM - 5PM
1 Box Ridge Dr, Abingdon
Banks
“Awesome branch of M&T! Tony helped me so much. He was patient and friendly, trying to help me with printing a letter many times. He is perfect for his job role.”
9AM - 5PM
221 S Main St, Bel Air
Banks
“My account had some issues because I had originally opened my account online. I came into the branch and was helped by Kim S. She was absolutely amazing and made the experience as positive, stress reduced and easy as absolutely possible. 10/10 would recommend her!!! Absolutely love her.”
“I absolutely love this branch of this bank! Everyone is always so helpful and welcoming. They’ve been good with me. They’ve been good with me and my daughter also and I have absolutely no complaints at all.”
9AM - 5PM
1201 Agora Dr, Bel Air
Banks
“I called this branch on a Saturday Laura answered she was very nice and professional.I had a question about bank accounts and she gave me the information I needed..I called 3 other branches and they would not answer the phone I left a message at one on Thursday 5/27 in the morning the Voice mail said we will get back to you in 24 hours ( really a day to return a call) well its been 3 days !! So when I said to Laura Thank You for answering the phone I truly meant it.. What a Nice branch it was Fountain Green #6418 Great Job Laura ?”
“The personal touch could be better. Too many virtual tellers.Fraud department is on point. Called me within 24hours when noticed something out of my spending scope (Google tictok charges) beware check your account.”
“I would like to recognize a particular teller at the Riverside branch for just plain GOOD service. Deja is my preferred teller because she is warm, very friendly, super knowledgeable, and strives for perfection. She does all this proficiency while being quick in her transactions. Nothing gets my goat more than a slow teller. Deja is a credit to APGFCU and I hope she remains where she is so that I can enjoy her services and her personality. Thank you Deja for all you do.”
“My husband and i had such a great experience at the Aberdeen Branch. We are newlyweds and learning a lot as we go. We met with Nicholai to set up a joint account and open Secure Credit Cards. He was absolutely fantastic to work with. He took the time to explain everything we qustioned. Its rare to have someone care enough to help you understand when you're new to almost everything! Nicholai was so professional and personable, it made the whole process much less overwhelming.”
“I just have to give props to our awesome waitress, Dutchess. Our bb team and parents rolled in at 930pm and she and another waitress took amazing care of all 40 of us. The food was good and the outdoor patio was very nice. Thanks for the awesome service!”
“Today I had a great experience with the associate named Lily, the manager, & the woman training with Lily. We had a terrible experience at another BOA location before deciding to come here & coming here was a breath of fresh air. We left feeling very relieved after a stressful day.”
“I had had issues with online banking for some time and calling the 800 # as instructed did not solve the problem. I am purchasing a new property and having great difficulty downloading mortgage and bank accounts statements (I do not receive by mail). I had heard it's best to make an appt with a banker so quickly made an appt online and met with Takeyra Pitts on Thursday, 6/23/2022. Takeyra was nothing short of amazing. She spent an entire HOUR with me, helped access/print my statements AND corrected the problem thats existed in my online banking for at least at couple years. A HUGE shout-out to Takeyra!!”
“Waited less than 3 minutes to meet with a banker, opened up an account in about 10 minutes. Danny gave us some free checks, and advice about saving money on landscaping supplies! Pretty cool place.”
9AM - 5PM
101 Chesapeake Park Plaza, Baltimore
Banks
“This branch is a hidden gem! The employees are very friendly and always helpful. When you call, you can always talk to a live person and even visit them in person. I highly recommend LMFCU for anyone who wants a personalized experience and excellent customer service.”
“The five stars are specifically for Daria!! Every time I come in to deposit tips I get anxious because I’ve had tellers in the past look visibly annoyed that they had to count a larger sum of cash that I may or may not have determined the right amount on (I try my best I promise!) but any time I see Daria she’s extremely friendly and welcoming and has never made me feel like an annoying customer which is more appreciated than she probably realizes. Thanks girl!!”
9AM - 5PM
402 Baltimore Pike, Bel Air
Banks
“I had a ongoing issue from years ago with a closed account and needed help(The problem was not on the banks side)From my 1st visit making inquiries Sunny Singh was absolutely amazing trying to track down info for me as well as staying in touch w me every step of the way. He totally went above & beyond helping me! A tremendous employee and human being!”
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“I've only been banking with them for a few months now, but I haven't had a bad experience yet. My mobile check deposits always clear in a timely manner, the lady who helped me open my account was an absolute delight. I have had to wait a while before, but thats to be expected. I plan my days with plenty of transition time so that I dont have to run around being impatient and in a hurry all the time.”