“I was very with pleased with the professional customer service .Ms. Mary, showed and provided me every thing I needed. Her professionalism was on POINT. We need more people like her.?”
“The quality of customer service was exceptional. Despite being a walk-in customer, I anticipated a lengthy procedure or waiting time. Surprisingly, the entire experience, including the unit viewing, took less than 15 minutes. Furthermore, a staff member identified a faulty light bulb and assured me that it would be replaced without any request from my end. I am grateful for the smooth and effective assistance provided.”
7AM - 7PM
4014 Forestville Rd, District Heights“I was really stressed about having to move out of my apartment before my new one was ready...the manager Brittany was so helpful and patient with me...she really made my day. The storage unit was so clean and surprisingly smelled really clean too. I'd never used a storage unit before and got a little confused but there was an employee there I believe his name was Brandon he was so nice and explained everything to me and walked me through it...who knew such great customer service could exist in Forestville. The team at the Forestville self storage is amazing and I will always come here for my storage needs. Thank you!”
“Very pleased with the clear and concise information regarding procedures and features of Extra Space Storage.. Thanks to Montee, Please give him a bonus..He made the process easy....”