“Professional and wonderful hardworking postal employees. The service is always delivered in a timely and helpful manner. We are lucky to have this post office in our community.”
8:30AM - 4:30PM
4411 Green Valley Rd, Monrovia“Excellent and attentive front desk staff. When I first moved to Monrovia, the office helped me fix confusion about my mailbox. The staff deserves a better facility, hope they can find some funding to get some updates!”
9AM - 5PM
22505 Gateway Center Dr, Clarksburg“Kudos to our USPS Clarksburg staff, our passports renewed and the experience was wonderful. Michael did an amazing job and he was very knowledgeable. Overall the experience was so good. Staff members are very appreciative and approachable. We Thank Michael who did an awesome job.”
“Five star service. The front desk person treated the gentleman before me so nicely and helped me out by going above and beyond. I didn't have my stuff ready but she was patient and helped me get everything i needed. I went 2:30 on Friday and her name started with an M i believe. If only everybody could be that nice. This usps store just gained my business for all my package needs.”
9AM - 5PM
3570 Olney Laytonsville Rd, Olney“I sent a priority envelope to my grandson for his 10 birthday in Olney MD, but he never received it. I tracked it through their 800 # and eventually found out it was delivered. After some general call backs from agents Kelly from the Olney MD office retrieved the package. Thank you Kelly so much!”
“Frihiwat has been my mail carrier for about 6 years now and I have not had any issues with her delivering any packages or mail. She has always been great at her job.”
“staff here are very nice and helpful! even if some aren’t outwardly joyful, they still help and make sure you have all the information needed :) thank you usps germantown for all your hard work!! lived here my whole life and never had issues receiving packages or getting them delivered in a timely manner”
“I expected my order to be delivered. I waited over 2weeks for it. It was due to arrive today and I find out at 7pm, that it was returned to sender at 4pm. WTH Damascus. The money that one pays to live here, can we get our delivery on time? Can you attempt to call us or try to deliver it again before you make the independent decision to return to sender? Did it ever occur to you, that maybe....just maybe...you should try again? At least once. It's only the same address for the last 4years. I mean, hell you finally stopped sending other mail out but to heck with what we actually order.Update to 4stars: As of 27 February, all has been made right with me and for me. I understand personnel are new and for the lack of my understanding that was displayed. I apologize for all things. It could have been said better, considering the platform used. Forgive me and I will do better moving forward.”