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“On a business owner level, I could not have asked for a better banking experience. This company has never made me to feel like I am a bother, instead they always make me feel like we are working together for the best interest of my business. Each time I have to email my customer service team, the respond so quickly that I am never left wondering if anyone is going to help me. They return calls so fast and have answers. If they don't, which is hardly the case, they get back to me with the answer. Seriously, this bank I cannot say enough good things about them. I feel my money is safe, well protected and maintained. I've been with other banks and man, no one has ever made me feel like my company is the only company that matters when we have an interaction! WOW.”
“Because of some of the negative noted reviews here I thought I should post a review based upon my recent experience with the branch located off Little Patuxent Pkwy. I found the staff to be prompt, courteous, and quite friendly. All aspects of the transaction went as one would hope. I look forward to stopping by again.”
“Having trusted advisors in real estate is immensely important. There is no one I trust more than Evan Kreitzer. He will do everything he can to make your process as smooth as possible while keeping open communication the entire time. My family and friends have also had extremely positive experiences with Evan. Thank you again for an easy transaction!”
“Phenomenal bank and specifically an amazing branch ran by Phil! I have a business account and a few personal accounts with them. Any time I run into issues, they're quick to resolve them. Great one-on-one service.”
“Went to close my savings account, since is was forbidden to keep. Was well greeted at the door. Alexis Smith was very professional and went above and beyond to assist me with the transfer. She asked if I wanted to open a new account to act as my savings account, as to keep the money separately. I asked, would I get a new bank card since it's a checking account? And would they look different?Unfortunately the cards would look the same so she suggested to link the accounts. So I can keep one cards for both accounts. She also updated my account so I can receive the rewards. Overall, she was very knowledgeable and very courteous.”
10AM - 2PM
10300 Little Patuxent Pkwy #3010, Columbia
Banks
“Very convenient bank and ATM location. Two indoor ATM’s available in a very spacious lobby in case a line of customers ensues. A section to write and dispose of plastic, paper or regular waste.”
“Since January, I'd been waiting for a resolution to a problem with an estate checking account I opened as my deceased brother's personal representative. I finally decided to visit a different SECU branch to discuss the problem with someone else. Lucky for me, John was working that Saturday at the Columbia office I visited. Today is Monday and I've just gotten his call letting me know the problem is fully resolved. Many thanks to John for his help and kudos to SECU in Columbia for hiring the best staff!”
Open 24 hours
8825 Centre Park Dr, Columbia
Banks
“I just wanted say Thank you to Jeamima Jimmy & Cinthy Castro Del Angel
They are ( good assets for M&T bank. ) They helped so much to open my personal & business account now my life easier. Thank you again!!”
“Have been with NASAFCU since 1989 & my Dad has been with them since 1987. Just like any business, there will be ups and downs. What I have found though, is that the branch location (Columbia, MD) is friendlier, more personable, & extremely helpful compared to the corporate personnel; which I will write about later when i have more time, and it's not that all corporate were unhelpful, but I can honestly say that I would feel satisfied after 'almost' every visit to the local branch. My Dad went in every week in person because he felt like a friend than just a customer, which he knew the ladies' names and they knew him. Unfortunately, my Dad unexpectedly passed in February of 2021, and when I told the regular associate that talked to my Dad every week, she sincerely cried; and then today I just saw the other associate (Rory) that I knew & knew she some to Dad all the time too, she was shocked and had tears in her eyes as she choked out a sympathetic apology for the sad loss of a great man. ❤️ Now that's what going to a bank (or credit union should truly feel like)Thank you all at the Columbia, MD branch location for being so wonderful to my amazing Father (James William Dean, Sr.), I know his loss is felt by all; which I know he really enjoyed checking in and talking with all of you every week and I know how you all felt about him as well, meant a lot him too. Plus, thank you for being so patient with the last 2 1/2+ crazy upside-down years of my life too? You ALL are amazing! ❤️❤️❤️THANK YOU COLUMBIA, MD BREACH OF NASAFCU!!! ??”
“I just had an amazing banking experience with Mr. Donshay Bailey. He was very professional and assisted me when another associate made a minor mistake. He really saved the day!✨? Thank you Fulton Bank ”
“Wayne at this bank was extremely kind, courteous, and helpful. He went above and beyond in assisting me in navigating Bank Stuff- I've never done it before, but he helped me with all of it. The tellers were also extremely kind and the wait was reasonable.”
“I worked in the finance world for 6 years and have since dealt with many customer service reps in person and over the phone. Julie, at this location, was cheerful, helpful, and I can tell will move up fast in the corporate world! Sometimes you just have a "feel good moment" and want to throw it right back at the person! Thanks Julie!”
9AM - 2PM
6201 Old Dobbin Ln, Columbia
Banks
“I visited the branch to close my account. The bank manager was amazing and excellent customer service while still attending her manager duties.Reasons for closing my account:1. Unavoidable service fees2. If a deposit and a debit post on the same day, the debit will post first if it is larger than the account balance to put the account in overdraft resulting in a fee, (this happened all the time in the 12 years I had the account).3. If two or more debits are pending to be posted on the account the same day and the account balance is low, the larger debit will post first causing an overdraft on the account and then the remaining debits will post causing additional overdrafts, (again this happened multiple times in the time I had the account). I would not recommend Bank of America for people living paycheck to paycheck.”
“I came in to set up a business banking account and the experience was extremely smooth, so smooth that I felt it necessary to make sure that my experience was shared. It understandably took some time and I am glad that the Truist associates took their time with my information and helped me choose the right options. This was a big decision for me and it was clear that Milton, the associate that I had the pleasure to sit down with cared to make sure that I was taken care of. Huge thank you to Milton, and Steven for their genuine investment of care and commitment and I now know where my banking business will be conducted in the future.”
“Had nothing but a positive experience with Meem! My grandma has an account with you guys and doesn’t use social media much but wanted to make sure I shared her wonderful experience. Meem was so helpful and professional. I would definitely recommend M&T especially this location to anyone!”
9AM - 12PM
6395 Dobbin Rd, Columbia
Banks
“Andrea Ferguson was great. Quick and friendly service. I did have an appointment booked online ahead of time but I was able to be in and out within 10-15 minutes.”
9AM - 12PM
10400 Little Patuxent Pkwy Ste G3, Columbia
Banks
“Banking is all about customer service and the manager and staff at the Wells Fargo Bank in Columbia MD are the best of the best. Friendly, efficient and professional in every way, they make banking enjoyable.”
“Consistently good service from this branch at Harpers Choice for many years. The employees seem to be polite and knowledgeable. Please try this branch and formulate your own opinion. Also, the business customers I have seen in the branch seem to be so happy with the service they are given, so this branch must be doing something right!”
“Although not close to me, this is my go-to BofA branch. Not only are their associates incredibly helpful, but they are extremely well-trained and qualified. On December 30th, my mom and I visited this location because we needed last-minute help opening a new account. That's when we had the pleasure of meeting with Relationship Manager Heidi Kouobou. She didn't just help us open an account, but she truly showed she cared about our experience. My mother, who only speaks Spanish, was dreading going to the bank because she thought she would not understand. However, that was not the case here. Heidi, who is originally from Africa, shocked us by speaking to my mother in Spanish and explaining every step in detail. Did I mention she also speaks German?! Unreal. Thank you so much Heidi for being such an amazing manager and for having such patience with us, especially the day before NYE. We can't wait to meet with you again!!!”
“Shawn Staub is the branch manager and he is most accommodating and helps in some of my business transactions such as wiring funds and has great suggestions for my business banking needs. I left Bank of America 12 years ago for PNC for good reason.”
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“Can't begin to express how grateful I am for finding APL. Best car loan servicing of all time. I've used APL for my last 5 car loans. Fast and seamless service! Best rates!”