PNC Bank is a financial institution that consistently provides great customer service, according to multiple reviews. Employees, including the manager and customer service representatives, are described as friendly, knowledgeable, and helpful, going above and beyond to assist customers. The banking experience is reported to be smooth, professional, and stress-free, with staff taking the time to explain options clearly and make customers feel valued. While some recent reviews were low, the current staff seem to be working hard to improve the overall experience. Customers appreciate the bank's accommodating nature and helpful suggestions for their banking needs.
Staff not as knowledgeable as other PNC. I wasn't helped when I come here every two weeks to get cash for rent always the same not busy at all but employees seem as if they are annoyed to be at work.
May 2025
have been in here for an hour trying to get help with a hold they put on my account WITHOUT INFORMING ME. wait times are absolutely ridiculous, and 90% of the time the help you do recieve is inadequate
April 2025
Great customer service. My compliments to PNC for the way they train the employees. I have visited multiple branches with good service.
