10AM - 7:30PM
9300 Baltimore Ave, College Park“I got to try the meatballs for the first time ever and I have to admit I get the hype. Delicious food. Clean tables. I was able to get in, get the two items I needed, and get out in decent time. Love it”
“My experience at Value City un New Carrollton was fantastic. Our sales associate was Anita Jackson, she was a wonderful lady who is very professional, polite, has a good sense of humor with good ideas, also was very respectful and reasonable. Her service was topnotch. I will definitely recommend value city and the sales associate to family. Kudos to you Anita Jackson ans it was nice doing business with you!”
10AM - 9PM
3339 14th St NW, Washington“Great customer service from Josephine and Keith. They knew their beds, answered numerous questions, and were polite. If I ever need another bed, I'll definitely go back! Thanks, Josephine, for the service and handling!”
10 AM - 9 PM
4437 Wisconsin Ave NW #39, Washington“After waking up with a killer back-aches every morning for the past few months, we decided it was time for a new mattress. The old one was about 8 years old, the age when they say it's about had it, anyway. Buying a mattress is a bit like buying a new car- you only do it every few years, and a lot changes in the interim, so I had checked out the ratings with Consumer's Reports. Problem is, there are so many new brands and types of mattresses on the market, it's difficult to do apples to apples comparisons. We decided to go to the closest place, Mattress Warehouse, in Tenleytown. We were met by Fatima, who was very friendly and helpful, having us first use their evaluator device, which is supposed to ascertain the optimal fit for you. Fatima showed us numerous mattresses, based on our needs. She was nice enough to provide us with sanitary coverings to lie on, as these mattresses have been used a lot and tend to get a bit grungy. Fatima also introduced us to Mr. Clarence, the manager, who was also friendly and helpful, while not being pushy and trying to force us to decide right away.We looked at several models and price points, some of which, while nice, were quite a bit above our budget. Note: let them know what your budget is, and they won't waste your (and their) time showing things above it. Our issue: I am always cold and side sleep, husband is hot and sleeps on his stomach. So we wanted to stay away from memory foam, and unfortunately, some of the others we were curious about have separate sales outlets and run into the thousands of dollars- too, too much. After a lot of try outs and head scratching, we took a break for lunch to mull over our options and make a decision. We did stop by the other big chain, (Mattress Firm) and their selection wasn't impressive. We came back to the store and Fatima wrote up our sale, and Mr. Clarence offered us a free cooling pillow, to go with the one purchased for my "hot headed" hubs.All in all, we had a positive experience in the store, and our new mattress arrived this morning, delivered by two guys who were in and out in 60 seconds, taking the old mattress with them. Note: Show the delivery guys a little love with a tip- lugging mattresses around all day is hard work.It remains yet to be seen if we made the right choice. I'll post an update after we've had a week or two to try the new mattress out.”
“I have been purchasing from Matress Firm for several years for a retirement facility in Beltsville, MD. I have always found Anani Watson very helpful in meeting my needs. I am happy with Matress Firm. Today 4/13/24 Forest filled my order. He was very helpful and followed through with the information Anani provided earlier. Both Anani and Forest are real assets to MattressFirm!”
“Edgar was excellent and very nice,I am happy with my new bed came as promised,the staff in general was very kind,it is a nice place to by house hold items,I will buy again delivery service excellent also,thanks to you all for helping me in my time of need Attoh”
“Upon entering the store my daughter and I walked toward the salesperson sitting at the front desk who was on the phone so we paused and waited to be acknowledged. Which didn’t take long however the salesperson did appear to be annoyed. Being the professional and polite customer that I am I ignored the attitude and proceeded to state why I was there. After a very short while, she self corrected her attitude and became the most helpful patient person who was very knowledgeable about their product. After trying out a few mattresses (and a couple of hours later) I got financing for the Tempur-Pedic hybrid mattress and power base and was on my way. I’m so excited and am looking forward to a better sleep experience. Also, I would definitely recommend this location. Btw, I took away one star for the initial display of attitude.”
10AM - 8PM
11277 New Hampshire Ave, Silver Spring“We had a great no pressure shopping experience at Matress Firm White Oak with Zeeshan. There was a great selection of mattresses on sale and at various price points and different delivery options. Despite the name Matress Firm they do have soft and medium firmness mattresses too. It was really one of the best mattress shopping experiences I’ve had. I would definitely return to Mattress Firm. Thanks Zeeshan!”
10AM - 9PM
1201 S Joyce St Unit C14, Arlington“Excellent customer service! Jane helped us select a mattress and was incredibly knowledgeable. We had visited a few other mattress stores but Jane was by far the best salesperson. Would recommend to anyone in search of a mattress!”
10AM - 8PM
8701 Colesville Rd, Silver Spring“Zeeshan was truly a sleep expert and help me find the bed I was looking for. Excellent service, knowledgeable, friendly person. I’m so happy, with the transaction, he didn’t make me feel rushed or doubtful about anything. This man was patient and easy going. I can happily recommend Matress Firm of Silver Spring for a good deal in and good selection of beds with superb customer service.”
“Kai was an excellent help today when looking for a new mattress. He made the process enjoyable and super easy. Definitely recommend Kai for your mattress shopping needs!”
“Tony and Lafonta were awesomely helpful in selecting our matresses. They are knowledgeable, friendly, and value conscious. We are very happy with our purchases. Thank you!!!”
“Peniel is absolutely wonderful. Hands down the best customer service we experienced in a LONG time. She is extremely knowledgeable about the mattress and the different brands. We will recommend all our family and friends to come to this exact location because she was that good. Thank you for all your help and we can’t wait to enjoy our luxury mattress”
“Great Experience! Michael was very professional and helped us quickly pick out a mattress that was a perfect fit and in our price range. He was also able to coordinate next day delivery, which was a huge plus as many of the other places we looked at had a 1 month plus backlog for delivery. Great team, experience and mattress!”
“Miss Emily is a phenomenal saleswoman. She helped us get a good deal and answered our questions knowledgeably and in detail. I would highly recommend her and the Aspen Hill location to a friend.”
10AM - 9PM
1425 University Blvd E #101, Langley Park“Had a good experience mattress shopping. Abraham was extremely knowledgeable, professional, and friendly and not pushy at all. He was open to discussing our pricing options.”
“Very very awesome people Ben ,Gabo I love love love their energy I came in the store indecisive but let very happy with their help and they made me feel very comfortable too . Such a great team.”
“Bought a Serta w adjustable base from Kevin Lee - he was super helpful, got us a good deal, and was very chill about our little kids and their hijinks - great experience. (Haven’t actually received the bed - delivery scheduled for 2 days after purchase)”
10AM - 9PM
14700 Baltimore Ave #104, Laurel“Orville Johnson was very welcoming and helpful upon entering the store. He showed us mattress options of a wide price and comfort range. We picked out and purchased mattress in under an hour!”
“Rex has an exceptional personality. His knowledge of the merchandise is on point. We are still in our decision process so if we choose Regency we will be looking for assistance from Rex”
“The service at this small family owned business was superb! We got a great deal on a matress and they even threw in two pillows after I asked. Great value and service! I would shop here for basic matresses and basement furniture for the low.”
10AM - 9PM
2950 Belcrest Center Dr, Hyattsville“The furniture was amzing, Ive never been to a furniture store like this, and as the staff were amazing they helped us look around and gave us some suggestions on some stuff. The kids loved it! They did not bother us since they were distracted by the food. They had ice cream, candy ,cookies, coffe and water all for free. And the furniture looked great the prices were cheap they didnt do a discount but other than that the it was good.”
10AM - 9PM
2704 University Blvd W, Silver Spring“Fazil was super nice and informative. He helped my mom pick a mattress that suited her needs and worked with her budget making it a smooth transaction. Buying beds can be stressful as it’s one of the most important purchases you can make in your life and Fazil was very understanding and made it stress free. I highly recommend coming to him if you want a hassle free experience!”
10AM - 9PM
10165 New Hampshire Ave, Silver Spring“I came in recently and Jack was immediately helpful. He was super personable and his expertise helped me pick the perfect mattress. We will definitely be back to work with him again in the near future!”
“It is an honor and and pleasure to leave a great review for this company. I walked in on a gloomy day and walked out feeling like a ray of Sun! The Customer Service I received from Karla and all the staff is awesome! They explain the value of everything you want and help you envision the value. They make you feel like a client and not a dollar. I highly recommend this company for any of your furniture needs.”
10AM - 8PM
1643 Connecticut Ave NW, Washington“Talk about total satisfaction, that is where I’m standing now. I was treated as royalty, on the Mattress Firm store at DuPont Circle. I was taken care by Shaun, a real expert. I’ ve made a fantastic deal, with a mattress chosen to fulfill my particular needs. I suffer from lower back pain and ciática and got the Beauty sleep extra firm, plus fantastic pillows and adjustable base. All delivered to my place. I have made my research online and had a premade idea before going to the store, but I am really happy that I decided to go on site, I totally recommend the visit, you won’t regret it. Thank you, Shaun!”
“The service we got here was great! I came with my whole family and Mr.Thomas was very very kind. He made sure to help us as our choices changed throughout our visit. He was able to accommodate to our needs and give us time to discuss as needed. We’ve been coming here since we’ve lived here and we have yet to be disappointed! Thank you so much.”
10AM - 9PM
5702 Silver Hill Rd, District Heights“Please come see Mr. Lonnell Ray. They were so professional and and knowledgeable. I am VERY pleased with my purchase and can’t wait to sleep on my new mattress!!”
“I happen to come in upon running errands noticing the sleep number store, remembering a need I had to order a mattress cover. I knew the item was customer service but thought Id go in the store and have them help me call because I wasnt having good luck w/the customer service folks via phone.G. Damon was great. He was patient, and he did whatever was needed to allow me to get to the finish line.Kudos to Damon for obviously just being who he is. Thank you, Damon ??”
“This is my second time purchasing a mattress from them and honestly I am happy again with the purchase. They have great customer service and they try to please you in whatever way and they work with you if any issues come up. This time however, I did the delivery option and it was great. I was worried they weren’t going to bring it in since how my living situation is however, they gladly did and they didn't complain one bit over me living in an apartment which made this even better. I definitely recommend whoever reads this to definitely purchase your bed from here or any furniture because this company is one of the best. thank you again!”