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“I miss renting cars from Ben...the best car rental service i ever had...even when i was late he gave me additional days to pay, along with renting another week...he's even a helping friend! When i get my license back i will be renting cars from Ben car rentals again.. The best services ever!”
“Finally got the issue resolved thanks to the Assistant Manager at the location at 9321 Baltimore Ave College Park Maryland..he was very kind and considerate . I'm so thankful that he answered the phone when I called.”
“On 12/30 I should have followed my instincts to go with Budget first but after an experience at a nearby Enterprise (which I also reviewed) that left me feeling terrible, Budget came through. Logistically they were better just by being open until 3, but relationally the person at the desk was SO pleasant and gentle with me. This is my new go-to for car rental. The agent was like a glass of cold water after a trip to the desert!”
“Great customer service by the representative (Obi) at College Park, Maryland location. With his expertise, my check in process, vehicle selection and trip in general was easy and successful. Super thankful for his amazing customer service ability.”
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“This place is staffed with the nicest people. First they were willing to drop the van off in DC because the metro is closed near them. Then when my friend who has a wheelchair got sick last minute they were so understanding and kind. I would rent from them in the future!”