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“This shop helped me so much, i came to get an inspection and they did it in a mannerly time, they let me know what i needed to get fixed and gave me a great price to fix it all! I RECOMMEND THIS SHOP FOR ANYTHING YOU NEED! They are very nice and positive folks and i WILL BE COMING BACK AGAIN!”
“Marvin is always good, professional and very polite to me, he always fix my family van, always does a very good job. Excellent customer service and I always appreciate his services. Best auto shop in Laurel area. I highly recommend H&H!”
“We have been taking our cars to Gary and his team for several years now. They have never failed to provide uncomparable service, with fair and clear rates, as well as detailed descriptions of proposed work. And most importantly they keep track of what our car services our car has had done and what it needs and have always kept an open line of communication via phone text and email.
Here's another small but huge thing for me: a few years back my daughter and I were on vacation and had an issue with my car's starter. We were 4 hours away from Preferred but I called them anyway. I spoke to Todd (a dream!) who quickly diagnosed the issue over the phone. Because they keep such accurate records of our vehicle he was able to tell me when that part had last been addressed and explained why it may have been an issue now. He even offered suggestions for how to find a reputable shops for the repair as well as parameters for a fair pricing.
How is THAT for service?
We have referred many friends and neighbors to Preffered and will continue to do so. I cannot say enough good things about them.”
“Roda is an awesome way to have car repairs done! Having someone pick up and drop your car when the repairs are done is a game changer. Plus their representatives provide excellent and timely updates. Finally, their prices are in line with other automotive repair shops. I definitely recommend Roda!”
“Luis at Imperial was very professional and willing to work with us on price. Extremely responsive. I would definitely recommend working with these guys in the future. - Jon and Crystal in DC”
“I was in an accident and my car door
was damaged. Geico referred me to the New Again Auto Repair shop and they did an excellent job on my car. I can say only good things about Hector Magana who did the body work. He went beyond and above with his body work skills to make sure that my car was done correctly and looked really good after the repair. Thank you.”
“This is an excellent tire shop! Great communication on the phone and in person, honest assessment, and quality work. I had a flat tire and changed to my spare. I called Quality Discount Tire and they were able to order my tire (I wanted to match the rest) and schedule me for an appointment the next day. They promptly installed the new tire, checked my tire pressure sensors and even put my spare tire and wrenches back. I was in and out in about 45 minutes and very happy with the result.”
“Dicky Smalls is truly the BEST car repair and service shop in Maryland! I've had my cars repaired at many places over the years but their the customer service and quality of work are unmatched. The Dicky Smalls' team members are true experts; they've delivered as agreed and when I got my car back it looked as beautiful and clean as the first day that I drove it off the dealership's lot. I've really appreciated the team's professionalusm, their keen attention to customers'needs and their pro-active communication to keep me up to date about the work progress and completion timeline. Additionally, they helped me effecfively think through the cost of repairs, various pricing and payment options to ensure that I would get all the repairs needed to reinstate my car to its original state - it felt like teamwork. Thank you for the EXCELLENT service!”
“The experience of getting my windows tinted was easy and quick. Service was professional and the tint still looks great a few weeks later. Would highly recommend this place.”
“Friendly and knowledgeable staff, with good service and good prices, and no pressure towards services you don't need. When I got a flat, they quickly and inexpensively plugged a tire that was fixable when they easily could have tried to sell me a new one. Thousands of miles later, when it was time to replace the set, they had top-rated Michelins in-stock at a reasonable price, and they were able to do an oil change along with the tire installation and alignment. This is a not just a good neighborhood tire place—it's also my new go-to for other auto maintenance like oil changes.”
“I have serviced my cars at Porsche of Bethesda for the past 3 years and have been very happy with the level of care and expertise that I have experienced. I recently brought in my SUV for a repair that was covered in part by an aftermarket warranty, Louis, my service advisor did an excellent job of coordinating with the warranty company to obtain the necessary approvals, while constantly keeping me apprised as to the status of the repairs.”
“This team never disappoints. Always courteous. Thorough inspections and fair, honest repair suggestions and pricing. I tried someone else recently strictly because they were walking distance to home, big mistake. Misdiagnosed my problem and engine blew 3 days after picking car up.Never going anywhere else again. A trusted mechanic is worth any inconvenience and any cost. Columbia Auto Care can be TRUSTED”
“Murray’s diagnosed and fixed a problem caused by another auto shop. I was in a hurray for an oil change before going out if town and went to a large chain. After that chain changed my oil, the check engine light came on. They of course said it wasn’t them. I brought my car to Murray’s based on recommendations from folks in my neighborhood. They diagnosed the problem and determined that the other place put in the wrong oil filter. Very glad i went to Murray’s.”
“First time coming to this establishment. Top tier customer service did everything right, very knowledgable about their job. Worked as a team and showed me comfort as a customer. I will definitely be back.”
“These guys were unbelievable. They did not hesitate to help me by fixing my Tesla model Y as quickly as possible. The staff repaired the dent and camera before I knew it and within days I’m was driving my car again. I highly recommend them for all your automotive needs.”
“God bless that business, you have super kind and respectful workers, the young machin, the young man loved, and the young tato, super friendly. God bless them, I recommend them and you have incredible prices.”
“I have visited this shop and had work done to my car a few times. Each time has been a pleasant experience. Their prices are competitive and their workmanship is really good.”
“I took my civic in after going to the Honda dealership in college Park. The dealership said I needed $5k worth of work. The guys at K&W test drove it, lifted it up and checked everything the dealership recommended and let me know I didn't need any repairs while providing a thorough explanation.”
“If you want a shop that goes above and beyond C&D is it. The staff is super friendly and communicates well. My vehicles were always ready before the set date, and the process of dropping off and picking up is quick and easy. Love them ?”
“I found Satellite Motors through a friends referral. My two service experiences have been excellent. I have a 2012 Toyota Highlander with over 297,000 miles. Moe had the vehicle checked over thoroughly, and gave me a list of items that needed servicing or replacement parts. The work was done on time and there were no surprises. I highly recommend Satellite Motors, they are honest and thorough!”
“I brought my ID4 for a bumper replacement after the hit and run accident. Florencia shop owner was very helpful to repair my vehicle to the original state. She was easy to communicate and handled everything with the insurance. After some hidden damages were found, she filed additional claim and processed it without much of involvement. Overall great service!”
“The team at Far East Motors is friendly and helpful. They give a detailed report of any repairs and costs before beginning work. They do a great job and are cost conscious when working on my older model Ford Focus and Town and Country minivan. They have diagnosed AC/vent issues, cooling system repairs, have replaced our brakes,
done suspension work, tire repair, and general maintenance work on our cars. They always keep you up to date on the progress of your vehicle repairs and diagnostics. They are a great local small business, I really can’t recommend them enough. John and his team stand behind their work and I trust their recommendations for my vehicles. I’ve had great experiences with Far East Motors.”
“As a first time car buyer with no prior vehicle insurance, it was a seamless process. I thought it would be much harder than it was, but Chuck made it fantastic.”
“Thoroughbred fully honored the warranty on a battery purchased there a year earlier. They were quick and courteous. We will happily continue bringing our cars there for service, as they have always done right by us.”
“Luis Prada was extremely helpful with even helping me call to get my insurance info to take out a loaner for the day. He was very helpful, pleasant, friendly, professional, knowledgeable. I definitely will take our car there for service. Felt very comfortable and a family oriented environment.”
“fair prices, up front explanations, and they don't talk down to women. only negative is the signs are not huge so the first time you come it is a little hard to find”
“My nine year old Macan feels, and performs, like it is brand new, thanks to the professionals at Porsche Silver Spring Porsche. I really appreciate the Service Department’s knowledge, technical skill, and team attitude. My visit was scheduled by Brian. Kofi and Brian greeted me upon on arrival, and Elvis took over advising me on repairs and maintenance. They were all on the same page, and did not miss a beat. Jerome efficiently followed up with the technical work, communicating throughout the service in regard to his observations and findings. Every great team has a great leader, and that credit goes to Linda, the Service Manager. Thankyou all for your effort!”
“What a great team at Audi of Silver Spring. Aris did a great, Mike Mazak....
Thank you so very much for respecting me and how long i've worked at Herb Gordon! D”
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“I cannot say enough nice things about Radial Tires. Everyone I talked with went above and beyond to be helpful. The price was more than fair compared to the other places I checked and the work was done exceptionally well. Highly recommend!”