“Catherine Jone. Is very helpful and take her time to go over things. Makes you feel good about opening a new account. My experience was very great. She’s very patient and kind big thank you shout out to her.”
9AM - 5PM
5711 Allentown Rd, Suitland-Silver Hill“Our consultant was very friendly, respectable, and attentive when setting up checking accounts for my daughters. She was very patient and helpful when walking us through the process. She helped clarify any questions my daughters had. Me and my daughters are very appreciative for her customer service! Her name was Ms. Jackie at Andrews on Saturday, February 3, 2024.”
“Absolutely all the good news and all the positive reviews about Mrs Kelly an expert, skilled, and trustworthy Forex/Binary broker is 100% factual and true as I invested part of my hard-earned salary of $1,000 where Kelly Traded on my account effectively to be able to earned a huge profit of $13,000 after just 7 days trade on her extremely profitable Forex/Binary company/platform. "Opportunities don't happen, you create them." Now I’m persuaded, convinced and totally believed on Forex/Binary Trades thanks to Kelly. Contact her @ What’s-app; +1 (925) 414‑5596 E-mail;[email protected]”
“Today I had to transfer money to my elderly grandmother who has been having a lot of trouble walking this week, so I had to assist her with walking into the building. There was a short line which I explained to the guy at the front that I had to transfer money directly to her account, and he asked if she needed to sit I said, yes please, if there is a chair I can let her sit while I wait in line, that would be great! I had no problem waiting and then assisting her with standing at the counter if i had to. The sweet guy at the front ended up asking around to the employees who are seated at a desk if they could help us so my grandma could sit while we did the transaction. He found a sweet lady to help us, and she was great. Very helpful, explained the process to my grandma and myself, and of course my grandmother was able to sit comfortable instead of standing assisted. KUDOS to these employees who have great morals and care about the elderly community. I wish I would have asked for their names, I feel so bad I cant thank them and shout them out by name. But keep up the good work nacy federal! Will definitely be using this branch location from now on”
9AM - 3:30PM
13th & C Streets, SW, Room #215A, Washington“With the help of Mrs. Kelly Robert, She is the best account manager on Forex and Binary, she's helping me to make huge profits. I started with just $500 and now I'm getting great profits of $6,700 and successfully withdraw weekly.”
“I like the service the branch location the tellers were unprofessional a lady accepted a large deposit had it sitting on desk while she checks her cell phone I stood there she looks up with impression what you need now she puts money in drawer and gives me a receipt even if no customers have employees put phone away and be inviting and waiting for a customer to walk in also I ask for checks to be order she states ok and proceeds on her phone she never ordered the checks I called 1-800 number a week later to request checks still waiting Employees even if slow your there to work not be on phone it’s allowed they will keep doing it”
“06/21/2024- Skip the wall up, skip the lines, now using mobile app for my business . I gave up on trying to make deposits at the walk up outside. Generally, the line outside for the walk up teller machines are long! Inside lines are even longer! Staff is nice. Security on patrol is scary!”
“We have had a wonderful experience with Stanley Koussis at CFCU while applying for a home loan. He was so accessible, gave wonderful insight into the process, and went above and beyond to be helpful while looking in a tumultuous market. We would definitely work with him again!”
“AFL-CIO Employees Federal Credit Union sits on the corner of New Jersey AVE and F St NW in the AFT building. It is a convenient location for all those that are part of a labor union and/or work for a labor union. At first I thought that this was nothing more than an ATM location. But after being around for a bit, and talking with a lot of coworkers, I came to realize that this was a functioning location with a counter complete with tellers. I came here to open up a new account and I find myself leaning more towards credit unions than banks. To note, I had started the application process online to open and account and never heard back from anyone at the credit union for months. I ended up coming into the branch and talking with the staff member responsible with opening accounts. I explained that I had applied to open an account online and that there was no movement. I guess it was a misstep on their behalf. I then asked if I could have hard copies of the application and I would get it filled out and return later that day. Luckily for me, the application process with hard copies was much easier to complete than it was online. Just be aware of the forms you are giving, they tried to slip in an application to apply for a loan for me. Within less than two hours I had my forms complete and I was heading back to this location to hand them in. All I had to do was wait for the forms to be processed by the staff member and then I would hear back from them. True to her word, I had an email shortly thereafter that my account was created and that I would received my checks and card within 7-10 business days. Here is where I thought I was being fooled with. After that email, I did receive an email with my account information. However, when I went to the website to enter this information to confirm and setup my account online, I kept getting denied access. At that point I called the customer service number to figure out what was going on. The lady that helped me via this route was super nice and figured out that they did not give me the complete account number, it was missing a single digit. After that was cleared up, my online account (and mobile account for that fact) were setup. The ten days I was supposed to get my checks and card had come and gone. I called the number for the staff member that initially helped me and had no luck when it came to making contact. At that point, I decided to drop into the branch again. Talked with the staff member and found out that a request for checks and my card was never completed and sent. Once that was cleared up I finally received me card and checks and was able to finally use this account for the reason I set it up.”
7:30AM - 3:30PM
4251 Suitland Rd Rm 2N100, Suitland-Silver Hill“Fast and friendly service! Went through the drive through line to make a deposit and was greeted by the teller with the biggest smile. She was pleasantly courteous and the entire transaction was painless”
“I feel so sorry for Ms. Monique. She really could use some help. I can see that Ms. Monique could use a break. Ms. Monique deserves a raise or new position that comes with a raise. She is always the only one I see at the front desk and she always greet you with a smile even when she has nothing to smile about.”
“I have had the most wonderful experience working with UNFCU. The loan officer that I worked with was an absolute rock star! Her name is Sylvia Setash. She is a total pro. If you are in need of a loan, get a hold of Sylvia. You can thank me later.”
9AM - 6PM
9100 Presidential Pkwy, Upper Marlboro“I got issued what I thought was an incorrect interest statement for the tax year (it's actually correct), so I called the Customer Service and got an interesting explanation, which is actually beneficial for those who are into taxes like I am: they credit the previous month's interest to the next month's on the first of the month. Therefore, for this credit union, one will always know their full year's interest for tax purposes in early December instead of others that you wait for January to know December's interest (it has to do with the posting date in parentheses they use). Therefore, this helps if you want to try to get as close to breaking even as possible at tax time by paying exact taxes during a current year.”
8:30AM - 3:30PM
1400 Independence Ave SW, Washington“Great services are offered for your needs. Member service support is always there to assist you with any questions you have.Improved Online Banking service and Zelle would make it convenient to bank at AgFed.”
“This is on a military installation so access is restricted by those that have gate access to a base. The staff was friendly and polite, plus has a notary public on staff.”
“Christopher Bruce is an asset to his profession. While my husband and I will be removing ourselves from this institution as soon as possible, it will not be due to any interaction with this branch. We had our questions answered and were able to leave with a plan of action. Mr. Bruce was empathetic, personable, and handled our many questions with patience. We would recommend his services to anyone dealing with this credit union.”
9AM - 3:30PM
9201 Edgeworth Dr, Walker Mill“Far and away the easiest place to deposit, store, and withdraw large amounts of cash for considerations, mobile yoga and dance services, and quick real estate transactions, in the entire, and I do mean entire, greater Washington DC metropolis. I would go so far as to say there is no better place on the East Coast for Lobbying. You don't have to have the cash on you for long, ha ha, with 100 muggers across the street and 435 located up around the bend. The bills are a bit new and crispy, but they pack readily into fanny-assed candy a** packs, and the locals are more than happy to help you move these because they sell them back to their own government for more than face value. Don't wander too far by car. Recommend going on foot. to the bay, and renting a speedboat.”
8:30AM - 4PM
1725 I St NW, Washington“Do not work with them on your mortgage. They are very slow. It took me forever to find out how much I qualify for. General loans are given very fast though. Staff is good but the whole slow system doesn't let them help you accordingly.”
“This is a no cash transactions branch. The only cash available is via ATM. The staff is cordial and very helpful. This branch is very accessible by transit and vehicle.”