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“I decided to go to a different location to see if customer service would be better. I went to secu out Clarksville. I love everything about it. The employees were so nice & friendly. I will definitely be coming back to this location. Kuddos to all the staff that worked on 7/31/23. Phenomenal service!!”
“Walked in to complete some banking without an appointment and was helped immediately. I can tell at times they get busy so making an appointment would be recommended.”
“Mr. Emanual Parker is very professional and knowledgeable. He is also very nice and delighted person. He is very courteous to the customers and always provides great service to the customers.”
“I had a really good experience with online rep Thomas on 3/12/23 concerning opening a CD & funding it with a personal check from a Maryland Federal Credit Union. I was advised that in order to establish timely deposit for the specially advertised CD that I should travel to a Capital One brick & mortar office located near me in Clarksville, MD. which I did the following day.On 3/13/23 I arrived at the Clarksville location & was quickly serviced by Christopher Jones who assisted me in completing the necessary CD paperwork, including the check submission & certificate of receipt. He also answered all my questions & his explanation of the process that would take place was very thorough. Christopher did a great job & I expressed my satisfaction & his interaction with me as excellent!!I was very happy to learn from your excellent employees that I have a Capital one facility in my general area.”
“Over the past four months I have had several banking situations which required guidance and expertise. Mariam Loum at the Clarksville branch of Bank of America has been nothing short of amazing! The branch is not closest to my home but I will always travel out of my way to have her assistance. Her knowledge and advice has been spot on no matter the situation. I higly recommend Ms. Loum for all your banking needs.”
“Nice attention to detail and follow-up. They are very pleasant each time I visit. They always remember my name whether I go inside or via the drive-thru. They also follow up personally by phone for investments which is a nice change from the abundance of email I typically receive.”
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“I had great experience with associate Azita Samia today. She resolved all my problems and answered all my questions professionally. She was very efficient. She is the best associate I have ever met in this branch.”