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November 2023 by Christine Ro
This branch was EXCELLENT!! i had the most horrible experience at another branch in Columbia in Harper's Farm and decided to come here to open up a CD. Makini was so professional over the phone and remembered that I had called when we came in for our appointment. Our advisor Mariam was knowledgeable and efficient. Even while waiting to be seen, another worker came to make sure we were taken care of. Customer service rocks here!!
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January 2023 by Kenzie M.
Absolutely love Eden! A sweetheart and always makes me feel welcome!
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August 2022 by Bill H
The people there are super friendly and helpful. The building is new and nice both inside and outside. My wife and I had a great experience at this branch when we need to wire money.
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January 2022 by Joyce Stohlman
This is the worst bank in Howard County. They close at 4pm on weekdays and no Saturday hours, lines for tellers are ridiculous when they are open and someone is constantly pushing bank services rather than meeting customer needs.
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September 2021 by Allen Lambert
ATM would not give me my maximum daily limit and only provided $20 bills. My Bank of America experience over 15 years has been squalid. I'm finally changing banks.
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July 2021 by Abu Sayed
They have phone a number that nobody will receive a call. I tried many times in last 2 days during their working hours, automated voice asking to make an appointment!.
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April 2021 by nunu lawoyin
I would give 0 if I could because I hate being lied to. ATMs have been down for a while and business has been closed. I saw business was open on google maps today so I was hoping ATMs were back up to speed because I have concerns about interacting with people due to COVID. I called in to make sure ATMs were up and it was confirmed by manager(who told me to ask for her when I arrived if I had issues). I went and pulled through to second ATM- wouldn’t accept my card (card would not even insert due to failed mechanism in ATM). So I went through the window, asked to speak to the manager and she said it must be my card(aka my fault) and that the ATM was fine (without even checking it!). I didn’t believe this- as I’ve used my card successfully at every ATM I’ve had to trek to since this Bank of America has been unavailable. She suggested I come into the bank- I had tried but the doors were locked. After I did my transaction at the window, I went around again to check ATM and make sure it wasn’t my fault. I tried both this time, one worked and the one I had initially tried still didn’t. Wasn’t my card. Surprise! It’s a rough time for businesses all over- but when you gaslight your customers you lose their business, and potentially yours.
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February 2020 by olu demuren
Always closing the door 5-10 mins before closing and will not even care
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December 2019 by Jacqueline S
I simply Don't understand the NEGATIVE reviews on here about Bank of America Clarksville. My husband has been doing business with this bank over 20 years. I've been doing Business here almost 5 years. We have only positive things to say about this Branch. Mamta Jaiswal relationship Manager is AWESOME! We also Love Tamara. She's pretty new. All the tellers are friendly and efficient. If there is ever a wait Its because of
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December 2019 by Zamaan Azam
never helpful. there is always only one teller and the staff is never helpful. wish i could give it 0 stars!
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November 2019 by Chris Wah
ATM works most of the time. If you call, expect having to repeat dial eight or more times before they pick up. If you come inside there is always a line of four or more people. The BOFA employees at this location are sloths. Save yourself some time go to the turf valley location.
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August 2019 by Heather Calton
I'm here at lunch to make a deposit and there is only one teller available to assist. I'm going to be in line for 20 minutes at the very least. Very disappointed
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October 2018 by Bobby Syed
Worst BoA Branch in the whole country. Always have just one teller , going to this branch is a waste of time.
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September 2018 by CL C.
I had great experience with associate Azita Samia today. She resolved all my problems and answered all my questions professionally. She was very efficient. She is the best associate I have ever met in this branch.
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September 2018 by Joe S.
This is one of the worst BoA branches. I travel a lot across the country and the wait times at this branch are the worst. Who are these folks at the front desk? Totally not helpful. They told me to make an appointment so they can help me faster the NEXT DAY. I felt if I was in Venezuela!! I have banked in LA and Denver recently and the service at those BoA branches was excellent. I was greeted at the front door and escorted to a teller. Who was very helpful. My advice to BoA: Fire the manager at the Clarksville branch.
