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9AM - 5PM
23225 Stringtown Rd, Clarksburg
Banks
“This Branch has always been accommodating to my needs. From the Branch Manager, the Teller's, and everyone in between, the Team here is a pleasant one to work with. Furthermore, they keep this place consistently clean.”
“Marsha and Singh were amazing! They solved the issues right away and they were very patient with my family. Their customer service is A+++. Thank you for your help!”
“I have worked with Thomas Morgan for the past 4 years, ever since I started a Mortgage Broker business, and he has been amazing to work with. Extremely knowledgeable and responsive, and never too busy to give great advice. If you are looking to purchase compliance documents, and also want someone who doesn't just stop at the sale, but will keep assisting/clarifying tough situational questions, look no further.”
“Dear Mr. Syed,I wanted to take a moment to express my sincere gratitude for the exceptional service provided by your company. My experience has been nothing short of great, and it’s thanks to your team’s professionalism, dedication, and expertise.I truly appreciate the personalized assistance and support throughout the loan process. It has made a significant difference in my financial journey. Your attention to detail and commitment to customer satisfaction are commendable.Thank you once again for making this experience a positive one. I am looking forward to a continued partnership with your company and wouldn’t hesitate to recommend your services to others.We are homeowners.”
“I had the best experience with Lauren at their Frederick MD location. I walked into the Buckeystown location so frustrated about an issue that seemed very trivial. Thankfully I was able to speak with Lauren; I don't believe I have ever dealt with someone as efficient, kind, and knowledgeable as she. Lauren reminded me why I have remained a customer for over 15 years.”
“I have been a member of the Educational Systems Federal Credit Union - (since they were MCTFCU)During that time - I visited the Germantown and Wheaton branches - and TO DATE! I’ve YET to receive anything close to the 5 star treatment I received at the Rockville Branch EVERY time I visit!! It’s not a “fluke”.Prior to coming to ESFCU I banked at various corporate banking systems- but just felt like “a box on an assembly line”In the 33 years I’ve spent with my Rockville Branch, I DONT have a bank, I HAVE A FAMILY! It’s nice to know there are still good, caring, respectful, meaningful motivated and multicultural credit Union so to me and that I am blessed to be a part of!Thank you for being a HONEST banking entity I’m this “roller coaster of financial madness”Wishing ALL the staff an VERY happy and prosperous 2024 New Year!!!”
“very good bank and very good service and they respect each and every coustmer and help the loans very personally, one of the vice presidents name: Michael Benedict, who has 15 years or more experience in banking is really good and I had a wonderful experience with him on my commercial loan of more than 3 million $ and I highly recommend him . thanks for all the help OBA”
“It was easy and simple. Andy was wonderful to work with. He explained everything in the contract. He was extremely pleasant to work with and very professional. I will give him an A++++++”
“Came in right at 5 o’clock to get my name changed due to a recent marriage. One of the tellers, nice young man with dreads, was very courteous. Great customer service”
“I was helped by Cheryl McCaull, & she was wonderful! She even mentioned some banking ideas that really made me feel confident about my banking. I wish they just had designs for cards but five stars!”
“Greetings. I would like to express how great your associate, Jakea Sultana is. She walked me through the steps of being a SECU Member and was very professional. My Wife has been a member of SECU for years and now I’m a member. Thanks again Jakea. Keep up the great work.Today, Jakea helped my Wife and I complete our Settlement purchase for our Home in Pennsylvania. She also took the time to cover my Credit Report and provided guidance on how I can continue improving my scores.Jakea demonstrates true customer service satisfaction. We always feel welcome and valued being members of Secu because of her quality work.”
9AM - 5PM
19215 Frederick Rd, Germantown
Banks
“Friendly and knowledgeable personnel. Very helpful. I had car my financed through them. Sherry Sekyere helped me with all my paperwork. She answered all my questions and made sure I undersood. Told me about options.It was a pleasant experience.”
“This Branch has always been accommodating to my needs. From the Branch Manager, the Teller's, and everyone in between, the Team here is a pleasant one to work with. Furthermore, they keep this place consistently clean.”
“I've been a customer for 18 years and I love that Sandy Spring is a true community bank who knows and values their long-term customers. I find the online banking to be very user friendly and they have great options for student banking as well-- much better than the big national banks!”
8:30AM - 5PM
108 Ellington Blvd, Gaithersburg
Banks
“Went in to Roll Over some 401Ks i had. The person at the front desk was helpful. I had a few questions that were answered and we got the transaction completed. I would go back with out a thought if i needed anything down the road.”
8:30AM - 6PM
15830 Shady Grove Rd, Gaithersburg
Banks
“I had to drop into this location to tcb. I love that this bank has realistic hours. Most banks have the standard 9-5 and maybe Saturdays. However, here they have later hours and are even open on Sundays. Plenty of parking, I was greeted as I walked in. A lady came out and asked me what I needed, so I did. She immediately sat me down in one of the cubicles. She even offered water. I have never been offered water at a bank! Cool. Shortly after, the manager, Frankie, came to assist me. Very professional and efficient in handling my banking needs. Although I'm loyal to my credit union, I'll definitely reconsider maybe down the road. In the past, I've been at other locations where the service was bad. I def recommend this location.”
“In our numerous attempts to open an estate account with other banks, especially, going through automated phone systems, long wait, and call centers, back office approval etc. We called Truist and to my surprise a real person answered the phone that made our experience personable and hands down they have exceptional customer service with no hassle but simply open an estate account with 2 representative.Thank you Marsha for the wonderful experience.”
“One of the best banks I have ever seen, really friendly staffs specially there is a man who is called Augustin there, he is a really good guy. I didn't had an appointment but he accepted and finished my work in five minutes. I absolutely recommend you to use this bank.”
“I was serve by a wonderful team of PNC Bank at this branch. Tatiana and her team were so patient to explain everything to me and help me out throughout the entire process. I definitely will recommend visiting this branch if you want to have a great banking service. Keep up the good work guys!”
9AM - 4PM
5 Bank St, Gaithersburg
Banks
“A dear friend of mine faced some identity theft issues this past weekend. It was a huge, intimidating, and stressful occurrence. However, with the help of Ms Diana Ortiz, she calmly and successfully managed my friends accounts and put her mind at ease. I can’t say enough positive things about how the entire situation was handled by everyone at the branch, but Ms Ortiz went over and above.”
9AM - 4PM
5 Bank St, Gaithersburg
Banks
“A dear friend of mine faced some identity theft issues this past weekend. It was a huge, intimidating, and stressful occurrence. However, with the help of Ms Diana Ortiz, she calmly and successfully managed my friends accounts and put her mind at ease. I can’t say enough positive things about how the entire situation was handled by everyone at the branch, but Ms Ortiz went over and above.”
10AM - 4PM
20670 Seneca Meadows Pkwy, Germantown
Banks
“I wanted to express my sincere gratitude to Josh Hoffman for his positive attitude and genuine interest in my banking goals, he made the experience truly enjoyable.From the moment I stepped into the branch, Josh was friendly, professional, and incredibly helpful. He answered all of my questions in detail and made the entire process smooth and efficient.Thanks Josh”
“Veronica is a treasure! She is pure joy and helped us through a last minute car loan. She was kind, respectful, funny and knew her job well. We are so happy we got to meet her today!!”
10AM - 4PM
15215 Shady Grove Rd, Rockville
Banks
“The people working at this branch are wonderful great customer service and always help solve our financial needs. We've been going to this branch for 7 years and even with changes in staff they have been great help.”
Open 24 hours
259 Derwood Cir, Rockville
Banks
“Excellent customer service. Annie Hung was very polite and helpful. But it was Donald Hamilton who persisted for as long as it took to solve a serious problem I had with my account. I can't thank and commend him enough. Five star experience!”
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“I have been a member for 35 years and I have to say this is the best service I have had at the Credit Union. Michael Young has made sure that I was well taken care of.”