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11:30AM - 7:30PM
5722 Ritchie Hwy Unit B, Brooklyn Park
Appliances
“I’ve worked with Bruno’s for years and today they surpassed my already high expectations . I had a unit that I inherited from a prior owner (did not buy it at Bruno’s ) that seemed to be having trouble . I was adamant I needed a replacement but they walked me through trouble shooting and i was able to keep the unit running . Very classy to do what’s best for the customer . Great guys”
“Very knowledgeable and polite staff, worked with us to find the right appliance in fact we bought 2 appliances from them as their prices and warranty options were very good. I recommend coming down and giving Mr. Jimmy a shot at getting you the best appliance for the best price.”
“I appreciate the hassle free approach to buying my Serta mattress. Prices were reasonable and they helped get me the right fit for my back needs. Great experience.”
“I appreciated the call ahead of time to let me know they were on their way. The techs, Juwan and Lamon (?) worked well together and were very professional and explained things so I could understand.”
“Just left the Rolling Road location. And they were open. They will be open tomorrow and every Monday- Thursday 9a-1p until they are fully staffed and then they will offer more hours. These hours are temporary. The calls go to a call center but those are the hours that someone is in the shop until further notice.”
10AM - 7:30PM
501 W Lexington St, Baltimore
Appliances
“Angel and Jaisa were wonderful to work with. They helped us find what we were looking for, and made sure to follow up quickly with any questions or concerns throughout the purchase and installation process. We bought two new (scratch and dent) appliances from them and we are very happy with the quality, the customer service, and also the price! Glad we could save some money and also support a local business rather than a box store.”
“Bought a mini fridge. Practically new. The girls were great with putting it in my van. Thank you so much. I enjoyed my experience at the Parkville store. Will definitely recommend this store. Thank you both so much.”
“I have bought a stove, washer, and dryer from them. They recondition the appliances and give a 6 month warranty. They also will deliver for $50 and take away your old appliance. The appliances are still working great. The people that own the business are wonderfully nice. Very helpful, and very kind.”
“Thanks to Chris our refrigerator now works again. We called on Friday morning and it was repaired by Friday afternoon. Chris was friendly and knowledgeable. The woman who scheduled our appointment was also very helpful and sensitive to our very tight schedule. They should be rebranded to CHARM CITY APPLIANCE EXPERTS.”
“Friday i had visited Home Depot and Joy was definitely a joy. I had trouble locating some must haves outside of the flooring section for my new home and she stepped right up to help! She explained to me she had just started working there but I would not have known by how confident she was & she was willing to answer all of my questions. Thanks again Joy!”
“I want to acknowledge the Customer Service young man by the name of JoJo at the Parkville location. JoJo, addressed an issue for refunding and crediting funds back to a credit card. The reason why I'm acknowleging JoJo is because of his professionalism, patience and assertiveness in problem solving. What couldn't be done refunding a cancelation of service in the store, he followed through in calling the Home Depot office to assist him, which his professionalism was shown as he dealt with other departments and employees on the phone. This refunding took JoJo quite awhile to resolve but his patience and tone of voice was exceptional. Also, the problem which was resolved by JoJo on today (7/17/24) was presented to the same store on (7/16/24) at Customer Service desk, by another employee the day before, but with no resolve and unhelpful. JoJo should be recognized and his professionalism should be a guideline for the staff. He demonstrated what is missing today in retail Excellent Customer Service. ($99.00 CREDIT for a cancelation of outsourced service). Give that young man an employees recommendation.
This transaction took place on 7/17/24.”
“Nice store, kind of a pain in the behind to get into during traffic due to the location at the entrance of 295. Clean and well stocked/labeled. I'm not sure if it was just today, but everyone seemed miserable being there, no smiles, no hello, very unfriendly and abrupt. Did not feel welcomed. I'll shop here again, give them another chance.”
“I brought a washer & dryer set Saturday, it was delivered Monday, used Wednesday and dryer doesn’t work. Called store to inform them and was told they’ll call me back. They returned and fix the minor issue. Dryer working properly”
“I want to acknowledge the Customer Service young man by the name of JoJo at the Parkville location. JoJo, addressed an issue for refunding and crediting funds back to a credit card. The reason why I'm acknowleging JoJo is because of his professionalism, patience and assertiveness in problem solving. What couldn't be done refunding a cancelation of service in the store, he followed through in calling the Home Depot office to assist him, which his professionalism was shown as he dealt with other departments and employees on the phone. This refunding took JoJo quite awhile to resolve but his patience and tone of voice was exceptional. Also, the problem which was resolved by JoJo on today (7/17/24) was presented to the same store on (7/16/24) at Customer Service desk, by another employee the day before, but with no resolve and unhelpful. JoJo should be recognized and his professionalism should be a guideline for the staff. He demonstrated what is missing today in retail Excellent Customer Service. ($99.00 CREDIT for a cancelation of outsourced service). Give that young man an employees recommendation.
This transaction took place on 7/17/24.”
“Excellent experience at Trible's. I found the staff to be friendly, helpful, and willing to go above and beyond to help me locate parts. Both times I had to visit the part was not available in the Baltimore store and needed to be picked up from upper marlboro. Both times they offered to have it shipped to the store for free but unfortunately I needed parts then and there so I made the drive down to Upper Marlboro each time. But your employee Tyler really goes above and beyond. It's been a pleasure having him assist. He really knows how to take customer service to the next level. I highly recommend this location.”
“April Garison was always responsive and helpful through the entire process. ADU is where I will tell anyone looking for appliances to go. My oven was delivered ahead of schedule. The outside contractor they work with, Elite, also go above and beyond.Never go to Bray and Scarf. Working with them was a nightmare.”
10AM - 7PM
585 E Ordnance Rd Suite E, Glen Burnie
Appliances
“So I have been a customer of Aaron's for a couple of months now the one that's located on Richie Highway and the Manger there is Amazing his name is David he is always trying to do the best he can to help he has excellent customer service and needs a day off no matter when or what time I call he is always ready to assist you Thank you, David, David they need more people in customer service like you??????”
“We purchased carpeting from this Home Depot store. Claudia made sure we were buying the carpeting that best met our needs.
When it came time for the installation we had a problem with the delivery of our carpeting. The store manager Paul got in touch with the installation crew on a Saturday morning and had them contact me to coordinate the installation. Paul then called me back to make sure the installers had contacted me. That's great customer service.”
“Looking for a Diablo Core Bit 2 9/16 with a 13 inch Core Bit extension looked it up online show me exactly the location where I needed to pick it up ran into the store. There was no waiting in line went right to the self check out and on my way to the job site.”
“I had 88 sheetrock delivery and I paid to have them placed into house. The labor told me they don't go up no more than 2 steps. I told him this is Baltimore how many houses only 2 steps. Called HD upset talk to Tamika customer service. She understood and helped me. 5 Stars due to her only”
6:30AM - 4:30PM
4501 Hollins Ferry Rd Ste 140, Halethorpe
Appliances
“The manager that helped me from the sales department made me look like a hero to my family. He went above and beyond to ensure I had the exact capacitor I need to replace.”
7AM - 4:30PM
1660 Sulphur Spring Rd, Halethorpe
Appliances
“Tim at Arbutus Johnstone is the goat, always a pleasure to talk with and goes above and beyond to assist with contractor needs. Zach and the rest of the staff also very helpful.”
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“Did U-Haul return here. Super easy and helpful. There was a slight issue when dropping off because it was a different drop off location that what I originally put in my U-Haul reservation, but they called U-Haul for me and handled the drop off on the computer. Again, super easy, super helpful!”