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9AM - 1PM 2 - 4PM
1700 Pennsylvania Avenue NW, Washington
Post Offices
“The BEST post office I’ve ever been to. The team there is EXCEPTIONAL. They are friendly, efficient, and knowledgeable. Feels like a neighborhood place. I always look forward to my visits there. Shout out to Mayra for the great service as always.”
“I had an appointment for my passport and EVERYONE HERE WAS LOVELY AND HELPFUL AND PATIENT. I WOULD COME HERE AGAIN! I’ve been to other post offices around the area they are disrespectful and inpatient. Here if you had questions they answered them and helped.”
“Kia is amazing. She brilliantly helped with a super urgent request with patience. She had a smile on her face and understood that I hadn’t mailed anything for a few years. Way to go!”
“This USPS location beneath the excellent Postal Museum is open on Sundays despite what is written on its entry doors. Try checking the doors on the N. Capitol Street side to enter into this USPS.”
“No line, quick easy, good service. BUT! I passed it three times before figuring out where it is. A flag, a modern PO sign, or something more obvious would help! Third time, I crept along and turned in where Google said to turn in. Then, I saw the sign.”
9AM - 1:30PM 2:30 - 4:30PM
200 Constitution Ave. NW, Washington
Post Offices
“Normally trips to the post office are nothing to write home about. But today’s trip was different. Ms. Jackson was a pleasure to interact with. She is knowledgeable, friendly, and helpful. She efficiently helped me with mailing my parcel and even took the time to enlighten me on the availability and value of stamps she had on hand. She left me with a great impression of this location.”
9AM - 2PM 3:30 - 5PM
6525 Belcrest Rd Lbby 180, Hyattsville
Post Offices
“Great service location, friendly and helpful staff. Blonde lady at the counter is awesome!!! Her customer service skills are top notch. Very knowledgeable. She gets 5 stars. I go there regularly.”
“THIS USPS HAS THE BEST SERVICE EVERRRRR??❤️❤️ THERE IS SO MANY USPS IN THIS CITY BUT THIS ONE HAS THE BEST STAFFS!! SO FRIENDLY SO HELPFUL! ? WE ARE FROM THE EMBASSY AND THEY HELP US A LOT! THANK YOU!!”
“Regular post office, when I came in, was there no waiting line . Servis provides nice gentlemen . I can't complain about thys place. I dont know why there is so much negative feedback.”
“By far one of the best USPS locations in DC wish this locations was my local USPS store since it’s couple blocks down the street…don’t know why north capital is my local USPS…..but for sure will be using this location for shipping anything moving forward……not only were they professional but they even walked me through each step of the way to send an International package as well…….highly recommended location and will be back for sure……and as soon as I paid and they scanned my package I got the status update right away on my USPS app……not like north capital which never updated my status tracking and lost my package even after paying full price for tracking an envelope……a freaking envelope I laid tracking for still is missing and still has not been scanned……please avoid north capital location for shipping anything out……”
“Convenient location
Kind staff that know what they're doing
I wish they hired a few more folks cause it can get busy with passport stuff.
A+ store”
“I wanted to take a moment to express my heartfelt appreciation for the exceptional service we received from the red-haired staff member at the post office during our recent passport appointment. Despite my husband's tardiness, she remained patient and professional, ensuring that our experience was seamless and stress-free. Her kindness and courtesy extended to my daughter as well, making us feel valued and supported throughout the process. Although I'm terrible with names, her excellent service has left a lasting impression on me. Kudos to this outstanding team member! Her dedication and warm demeanor are a true asset to the post office. Thank you again for your outstanding service, and to the rest of the staff. They were all cheerful with all customers.”
“I showed up behind a long line 20 minutes before close thinking I might be out of luck. The woman working managed to get everyone sorted out, advised me on shipping options, and I was checked out with 10 minutes to spare.”
“Had a wonderful experience at this USPS! Both workers I interacted with were so kind and patient, and very helpful when I wasn’t sure the best way to proceed. Also got everything done fairly quickly, and the line moved fast (I went Saturday morning around 9:10am).”
8:30AM - 5PM
6270 Kenilworth Ave, Riverdale Park
Post Offices
“Service is always professional and polite.Staff always greet me pleasantly before asking how can they help me today. This office always have a variety of stamps.My personal choice is to use this office for alll my postal business.”
“I had an incredible experience with this post office last weekend that I want to share. I had called the customer line because a package's tracking information had been marked as delivered the day before, but they the status reverted to distribution center that morning. I was told that it is a system issue that packages get marked as delivered and the current status was correct, but she was unable to tell me why it was sitting at the distribution center (Takoma Park post office) and not out for delivery, so she put in a claim ticket. About 15 minutes later I got a call on my cell phone and it was the supervisor at that location, Ms. Foxx, asking if I had received my package. I told her that I had not and then she had Ms. Lee check in the packages on site and they located my package. This was 4:45 p.m. on a Saturday, so it was apparent it wasn't being delivered that day and it was a gift for father's day the next day. I asked if I could pick it up and was told that I could, if I got there in the next 15 minutes before they locked the back loading door and left. I made it and they both helped me load the large, heavy box into my car and absolutely made my day/week/year. The company that I purchased the gift from through Amazon had decided to ship via the slowest and cheapest means, so I couldn't blame the postal service for the package having not arrived, but the level of customer service to call me directly and then help find a solution was beyond my wildest expectations. Please do give the overworked staff at this location a break when you are frustrated with the long lines, as my experience there has been that they are always professional and do their job very well, even when they don't have a second to catch their breath in between customers.”
“For the June 19 holiday at this location, the lobby is open for self-service only. The counter is closed, no staff members. The USPS barcode scanner seemed not working, it kept saying invalid code.”
“I can’t speak for other people, but my first time coming to this Post Office was a very very positive experience. The two workers were very friendly. My experience with most Post Office is that the workers are usually dismissive and or highly negative good experience here and wasn’t crowded.”
“Nothing to say but excellent service was provided by Ms.PAM , she was professional, nice and very quick. Went there with my wife and my twins for our first time passport appointment and everything was amazing, smooth process.This location is very recommended”
“I had a great experience at the post office. Got there and there wasnt a line so i got in and got out. You can get your receipt emailed or printed out. There is a mailbox out front. I noticed a self service kiosk for pro mailers i assume and lockers or something i didnt get to check out on my visit. The price here for mailing is fair and fast 5⭐️”
9 - 10:30AM 11:30AM - 5PM
3321 Georgia Ave NW, Washington
Post Offices
“The workers here are incredibly kind and helpful. Despite an overall rude customer base, the workers are purposeful and excellent in their reactions to screaming and rudeness. Workers: 12/10, incredible experience. 0, it seems this location is inappropriately understaffed to a point of detriment to the workers. They shouldn’t have to deal with constant harassment due to clear mismanagement. Customer base: -100/10, rude, inappropriate, and abusive toward workers. Do better.”
“This is the best post office I've been to. The regular woman who works there is great. I'm pissed today because my package was refused due to using FedEx packaging. I mean, really, who cares, so I had to cover up everything fedex and them take it back. Never have this problem with the regular person, but always with new people. 2 more things: 1) this location has always closed at 5, not 5:30 and 2) this place is a mess because of the nasty people that go in there and throw their trash everywhere but the trash can. I see strips pulled off of letters on the floor, boxes left etc etc and it's no one but these trashy customers who would never just toss their trash on there own floor. Or would they. How about we police ourselves”
“This is a GREAT unit, a hidden gem, my new fave since Bladensburg went handbasket-tripping.I love the USPS but making it harder to get everything at every unit is ridiculous. Install mailing machines at more locations, plus at grocery stores, 7-elevens, etc., and efficiency would leap. Fix automated bulk sort from the shipper's docks to your mailbox finally and it would be even better, but we can go over that another time.”
“I have been a customer at this location for many many years. This post office receives a lot of customers throughout the days hence the wait time. They need more reps on the front line. However, the staff members have always been polite and friendly to me.”
9AM - 1PM 2:15 - 5PM
2341 Pennsylvania Ave. SE, Washington
Post Offices
“The mail service is mostly ok, but if I get more than one piece of mail in my box it's all crammed in... like folded..bent... crammed in the mailbox. There's no excuse for that!”
7:30AM - 5PM
50 Massachusetts Ave NE, Washington
Post Offices
“Conveniently located in the basement of Union Station, in between the downstairs food court and entrance to the Metro. They were open on a Saturday morning and I was able to drop off a small package.”
“This is not a RETAIL STORE. They are a Bulk Mail Unit and distribution center for 22314 area code. They do not sell stamps, certifies, money orders, priority boxes, passports, drop offs etc.”
“I have been to this post office twice in the the last two weeks and both times I had a very positive customer experience. The line moved quickly, I was greeted with a friendly smile and the transaction was very easy all around.”
“Probably one of the best on base post offices I’ve been to. Can’t speak on the other workers there but the good looking light skin lady at the front knows her stuff. She is patient with customers and they all seem to like her. The service has been quick and easy my last 3 visits.”
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“I have been to this location twice to get passports for my kids and it has always been pleasant. I was there this weekend and the 2 ladies there are very friendly and welcoming!”