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“Great experience today, I went in to make a deposit. I wasn’t able to use my cellular app so I decided to go in person to the Beltsville branch. Walter helped me with this transaction with no problem at all, he was pleasant and professional. Thank you for the wonderful service.”
“It was my first time coming to this branch. I was just passing by and couldn't understand their new ATM. Went inside for help and this gentleman Carlos Nicely helped me use the ATM step by step. That's good customer serviceðŸ‘ðŸ‘two thumbs up best branch so far..😊”
“The Manager is excellent in making you feel special. We arrived around 2p. There was a line forming to the tellers. No one was available to tell us where to go to get papers completed. Two other customers came in. Within 5 mins the Manager invited us in his office to receive service. He was very knowledgeable, professional, and friendly. He was attentive to hearing what we needed.in away that”
“My regular PNC bank is In Bethesda where I got excellent service, but since I retired I now use this location. I have gotten great service each time I go into this location. In fact I once forgot to take my bank card from the ATM machine and they called me the next day so that I can go pick up. I feel like a valued customer.”
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“Great customer service. Representatives almost always available by chat and people actually call me back. It's easy to talk to a live person. Even better, I feel good about my money staying in my community. I like that they make loans to my neighbors. I wanted to bank Black, but the Black-owned banks didn't offer the services I needed. Banking locally in Prince George's County is banking, Black, for all practical purposes. I'd rather keep my money here than at some giant corporate bank that survives on taxpayer handouts.”