Cellular Sales at 1435 Rock Spring Rd. is a friendly Verizon store that offers in-person assistance for various wireless needs. Customers can get help upgrading their devices like iPhones, Samsung Galaxies, or Motorola edge+ and learn about Verizon plans. The staff is helpful and patient, answering questions and explaining options clearly. Customers have praised specific employees for their excellent service, with one staff member being described as very helpful and another making the transition to a new carrier smooth and efficient. The store also sells wireless accessories and offers exclusive Verizon services and promotions. Some customers mentioned that certain processes, such as setting up a new line or reactivating an account, took longer than expected, but the staff’s friendly attitude made up for the wait. Overall, the store is a reliable place for buying devices, upgrading plans, and receiving professional support. Customers appreciate the helpfulness of staff like Rob, Tyler, and others, making their Verizon experience positive and straightforward.
I want to thank Josh Wood for his professionalism, patience and sense of humor. He spent FOURS working with me and my phone. During the four hours he entertained my daughter and myself. Good people! Thanks
April 2024
I was in Verizon today, 1435 Rock Spring Road, Bel Air, Md 21014-1920. I was helped today by Tyler Rosenberger. He was very helpful, answered all of my questions, explained additional options, of which I wasn’t aware. I will definitely recommend him to my family and friends.
February 2024
Hey went there to reactivate my account. Took forever but the woman was super nice and had a great talk with her as the issue was being fixed. Unfortunately didn’t catch her name but she was sitting in the front wearing glasses with these pretty black and white nails on. She was a huge help and again super patient.
