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“I recently got a loan from my CU and worked with Stephanie, who was wonderful! She was receptive, she followed up and the loan came pretty immediately, which was awesome! Very satisfied with the product and the efficiency of everyone involved!”
“the 5 star review is for the edgewood and APG branches! Ive been with them for over 13 yrs. Avoid the Bel Air branch if possible, theyre not motivated to help you when you need them the most and will lie not to make changes”
“This bank offers truly free checking with no strings. Great rates on auto loans and personal loans, doesn’t scam people like Freedom Federal Credit union does. All of the staff are wonderful and polite especially Christina the branch manager who is a pleasure to do business with. The app works great and even has a portal where you can message the bank directly to request checks or replacement bank cards. There are no fees to transfer money between checking and savings (unlimited). I highly recommend this bank. You will not be disappointed.”
“Best place to go!
I drove 25 minute to this branch I don’t mine driving they one of the kind, staff are outstanding.
Very super helpful, I go in and out quick
5 stars brands ?????”
“I recently opened a business account after having several unfavorable experiences with other well known banks and was treated with so much respect throughout the process! Both Tina H. and Alexa W. were extremely patient with me even a few days later when I had questions regarding how to access the account online. They have been prompt and efficient with every question I had and showed a wealth of knowledge with each questioned I asked as I navigated through this process as a first time business owner. These two ladies are doing an amazing job and need to be recognized for their outstanding customer service.”
9AM - 5PM
221 S Main St, Bel Air
Banks
“My account had some issues because I had originally opened my account online. I came into the branch and was helped by Kim S. She was absolutely amazing and made the experience as positive, stress reduced and easy as absolutely possible. 10/10 would recommend her!!! Absolutely love her.”
9AM - 5PM
1201 Agora Dr, Bel Air
Banks
“I called this branch on a Saturday Laura answered she was very nice and professional.I had a question about bank accounts and she gave me the information I needed..I called 3 other branches and they would not answer the phone I left a message at one on Thursday 5/27 in the morning the Voice mail said we will get back to you in 24 hours ( really a day to return a call) well its been 3 days !! So when I said to Laura Thank You for answering the phone I truly meant it.. What a Nice branch it was Fountain Green #6418 Great Job Laura ?”
“The personal touch could be better. Too many virtual tellers.Fraud department is on point. Called me within 24hours when noticed something out of my spending scope (Google tictok charges) beware check your account.”
“I just have to give props to our awesome waitress, Dutchess. Our bb team and parents rolled in at 930pm and she and another waitress took amazing care of all 40 of us. The food was good and the outdoor patio was very nice. Thanks for the awesome service!”
9AM - 5PM
402 Baltimore Pike, Bel Air
Banks
“I had a ongoing issue from years ago with a closed account and needed help(The problem was not on the banks side)From my 1st visit making inquiries Sunny Singh was absolutely amazing trying to track down info for me as well as staying in touch w me every step of the way. He totally went above & beyond helping me! A tremendous employee and human being!”
9AM - 6PM
130 S Bond St, Bel Air
Banks
“Retail banking is very hit or miss these days...Wells Fargo wasted almost 2 hours of my time to close down the account of a deceased relative though I had the required probate paperwork. So I don't doubt that people have had bad experiences. But both staff members who helped me with complex issues at this branch could not have been more professional or courteous. I would definitely consider them if you need a service like trust accounts that are best handled at one of the 'big banks'.”
“I maintain a savings account at this APGFCU branch. I also have several CDs. They offer great CD specials. The only catch is that you cannot purchase the CDs with funds from your APGFCU account. It has to come from "outside money". Like all banks, it is very busy on Saturday mornings. There are plenty of bank tellers. They are friendly and respectful. Today, they had 2 staff working for new accounts. Parking is plenty. They have both walk up and drive thru ATMs. I have not had any problems banking here. Pro: Great CD rates. Friendly staff. Con: Must use "outside money" to be eligible for high yield CDs.”
9AM - 5PM
603 Belair Rd, Bel Air
Banks
“This sport was quite busy when I went and the tellers did their best to help everyone and answer their questions to get them on their way. Luckily for me, the banker had time to help us due to another cancellation. So, we were able to make an account and Kevin (L) Stone was seriously the kindest person ever. He asked questions and helped the process along. It was chill, friendly, and the service couldn't have been better!! Hands down, such a welcoming and comfortable experience!! Thank you!!”
“Ryan spent a lot of time helping us. We had made countless phone calls to the Estate department, spent two hours at another branch before coming to see Ryan in Bel Air. Ryan was able to quickly resolve the issue we were having. We were getting pretty frustrated and are grateful for Ryan's help. Thanks again! The Hubbard family on behalf of K. Cole.”
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“Terry Miller-Snee, my lender, was absolutely amazing to work with. She made the home buying process quick and easy and as painless as possible. Whatever worry I had Terry was there to help comfort and reassure me that everything would be fine- and it all was. The best home buying experience yet.”