The CVS on Churchville Road in Bel Air is known for its helpful staff and good customer service. Customers appreciate the pharmacy's long hours, often staying open until midnight, which is convenient for families. Many reviews highlight positive experiences with the staff, especially during busy times, and praise the quick and painless vaccination process, with staff going above and beyond to assist. However, some mention that the pharmacy service can be less efficient compared to the store's helpful and friendly store staff. Overall, the store is seen as a reliable place for shopping and pharmacy needs, with consistent positive interactions, though experiences with pharmacy service vary.