About Ourisman Chrysler Dodge Jeep Ram of Baltimore
Ourisman Chrysler Dodge Jeep Ram of Baltimore is a car dealership that serves the Dundalk, MD and greater Baltimore area. They offer a wide selection of new, used, and certified pre-owned Chrysler, Dodge, Jeep, and RAM vehicles. With over a century of experience, the Ourisman Automotive Family is dedicated to providing excellent customer service and building lasting relationships. Customers praise the dealership's relaxed atmosphere and helpful sales team. One customer, Wardell Mitchell, was particularly commended for his attentiveness in helping them find the right vehicle. The service and body shop departments also receive high marks, with customers noting the professionalism and care taken to ensure their vehicles are repaired correctly. Overall, Ourisman CDJR of Baltimore is known for its commitment to customer satisfaction, from the sales process to post-purchase support. The dealership offers a lifetime benefits program, "The Ourisman Promise," and Spanish-speaking staff are available to assist customers. Customers highly recommend Ourisman for their automotive needs, describing the experience as feeling like part of the family.
I just left Ourisman Service Department and I need to express my gratitude for the kindness and dignity I was treated with by Michael Guard, Chris, Naomi and Shakeya. I have been around the The block a few times and I can tell you from experience I received the best customer service In years from Ourisman’s Service Department... read full comment
November 2025
Mike Kent is great!!!! Very personable!!!! If I have any issues with my vehicle they figure it out. Also they let you know about recalls and they will do it and you don't have to schedule appt for recall. Sorry free Service Dept!!!!
November 2025
I highly recommend going to Ourisman for your first or next vehicle. They basically treat you like family. Very relaxed atmosphere and my salesman Wardell Mitchell was very helpful in helping me purchase my crossover.
