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“I experience good customer service. The pick up drop off process was quick. I actually returned the truck an hour later than I was supposed to and I wasn't penalized. I think that was a kind gesture. I would definitely rent from that location in the future.”
“It's been a long time since I've experienced customer service at this level. The staff at this location bend over backward to help their customers and make the rental experience as smooth and painless as possible. I appreciate all they did for us and will definitely use them, and only them, whenever I need to rent a truck or a van.”
7AM - 7PM
2929 Washington Blvd, Baltimore
Propane
“GHETTO. I got what I needed, it was just unprofessional.
There weren't any clear signs of where to enter. There is some parking once you get in. It is clean and organized. There also weren't any clear signs of where to be serviced. So i choose the wrong lane and was ignored by 2 employees. Its sad I had eye contact with these 2 employees ? who did not greet me give assistance or where to be serviced nor let the working cashier know I was waiting. Being honest the cashier was helping a customer. Also another customer with a known issue came in and they started talking.Once the cashier noticed me she greeted me well but choose to continue enjoying her time at work versus taking care of the customer before her. It took to long to jus buy a bundle of boxes. Smh”
Closed
4650 Belair Rd, Baltimore
Propane
“U haul was great because I brought boxes from them and I ended up not needing them and u haul brought them back from me which was great and I also liked that the prices of their inventory is good. ❤️❤️ If I ever need them I wouldn't hesitate to visit again and recommend them. ??????”
7AM - 7PM
4301 Pulaski Hwy, Highlandtown
Propane
“Had to buy a trail hitch receiver for my mini van - front assistant manager had never sold one before - called his support line, found the product for me, and made it happen. All the day before Thanksgiving as well. Very helpful and supportive staff. Thanks y’all!”
Propane
Propane
Propane
“Maria D. Is the best. I recommend this Uhaul family because it is clean when you walk in, and Maria is nice to EVERYONE. She made my, and others day with professionalism, tact, and a pleased deminor which helps.”