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“I am not a customer of SECU. However, I have a family member who is and I was with her today. I witnessed great customer service about 1 min ago. A SECU Employee came out to greet one of her customers saying she just met his wife and talked to him for a second. During her exchange she picked up a discarded water bottle and threw it in the trash. She waved to our car coming and going. She represents great customer service to her customers through going the extra mile and she showing pride in her work place by keeping the outside beautiful. Thank you Ma'am - Please keep shining your light.”
“I had to open an Estate account recently because my husband just passed away and I had no idea what I was doing. The Banker that helped me open the Estate was Aliyah Carter. She was so helpful and explained everything to me so I could understand. She was also very kind and considerate knowing how I was still mourning my husband. Any time that I have banking business to do in the future I will be asking for her specifically.”
“I opened an account with the Branch Assistant Manager and he was so delightful, pleasant and nice. It was an amazing experience and he helped me with so many questions I had. Highly recommend this bank for anyone that wants a more personal experience.”
“Kaiya provided really good customer service today. She was very kind and patient in doing all my time consuming transactions. She was able to conveniently do everything for me right at her window, I didn't have to go elsewhere.”
“JHFCU goes out of its way to be as helpful and accommodating as possible, especially to those customers who happen to live in another state. They understand the difficulties some of us have banking digitally and go out of their way to assist us any way they can.”
“Ryan is the most knowledgeable, efficient, and kind business banker you could meet. He is very knowledgeable about what lawyers need to do to comply with MD law when opening their own businesses. I am so relieved that he is my banker!”
“The people here are professionals. They will do their very best to give you the best deals but still be very careful of what quote you get. Ask questions about everything and you will be find.”
“Wanted to put money into a Black-owned bank and love supporting a Baltimore business. So I opened a savings account. Then I moved across country and decided to leave my money here to support locals. Now I'm being charged a fee every month for a dormant account because I'm not actively putting money in or taking out of my savings account. Since I don't live here, I need to close it. Service was great, but I don't want to lose money to support this bank. Make sure you understand the fees before you open your account. Otherwise, great place to bank.”
“CIARA H . IS THE ABSOLUTE MOST RESPECTFUL ,CARING ,HELPFUL TELLER AT THIS OFFICE .SHE DESERVES 20$ RAISE SHE EVEN GIVES MY FUR KID TREATS ...NOT MANY TELLERS DO THAT.”
“This place is simply the best Credit Union I’ve dealt with. Skyi and Karen at the Perry Point branch are always a pleasure to deal with! All of my questions are answered right away, I never feel like an inconvenience to them (which is how customers are treated at some other establishments), and the rates and service can’t be beat by anyone! I’m moving all of my banking to CCU and am extremely happy to have this relationship going forward. Honestly, can’t recommend them enough!”
“Anya was super helpful!! I’ve had several great and efficient experiences with this WF branch. And today’s teller, Anya, was especially friendly and helpful with my transaction.”
Open 24 hours
725 S Eden St, Baltimore
Banks
“I had a very positive experience at this branch. The manager Diwan Singh was very diligent and truly cared about solving my issue that I had. He really took the time to take care of my situation where at other branches they fell short.”
9AM - 12PM
159 N Luzerne Ave, Baltimore
Banks
“The Bank Managers any time I had an issue with an overdraft or account has been breached were beyond helpful and I left feeling I was dealing with the right people.”
9AM - 1PM
3222 St Paul St, Baltimore
Banks
“Fast and swift operation here. You can literally walk in and open an account in a matter of minutes. It is very well-organized.The layout is lovely as well. Love the architecture of the institution.”
“I wish I could remember her name, I think Marlena or Marlita. She was a lifesaver today when I needed to make a large purchase and I couldn’t get a hold of a rep on the phone. She helped me quickly and called me back to let me know everything was good on her end. I appreciate you more than you would even know. Thank you. ?”
“I've been a customer for almost six years. I will continue to be as long as their top notch service stays the same. Because BB&T offers so many online and remote services, I rarely have to go to a branch. But when I do, I'm always treated with respect, kindness and greeted by name. It's personal care like this that keeps me coming back. I'm a very happy customer!”
“I've been a customer for almost six years. I will continue to be as long as their top notch service stays the same. Because BB&T offers so many online and remote services, I rarely have to go to a branch. But when I do, I'm always treated with respect, kindness and greeted by name. It's personal care like this that keeps me coming back. I'm a very happy customer!”
Closed
One South St, Baltimore
Banks
“Thank GOD for Ms Rita with the MLK Branch of MECU!!! She is absolutely Amazing. Beautiful and Gorgeous and her insides outweighs her outsides. You want to be helped. Go see HER!!!!!”
9AM - 1PM
4470 W Northern Pkwy, Baltimore
Banks
“Very friendly people, excellent staff and extremely knowledgeable and forthcoming branch manager. I had opened a CD with them and did really well on my investment. I’m very grateful and a satisfied customer.”
“Ms. Sasha is the best financial advisor around! I was so stressed and anxious about my finances and she not only helped me sort it out, she made me feel better! I can't stand going to banks and being rushed and treated like a number. Ms. Sasha was kind, understanding, patient and joyful. She had a positive outlook on things and that is what I needed! I will continue to come to this bank and keep my accounts here because of her. Thank you so much Ms. Sasha! You're the best!”
“Since this UPGRADE of MECU System, I'm unable to access my Account. Password hasn't changed prior to this, however; I'm unable to access my Account. Today, I spoke to one Rep earlier after holding for 15 minutes. And at present 11/23, it's been 40 minutes & I'm holding as I'm typing.. I've been an outstanding Member & I'm a Senior. MECU Since then, my concerns have been resolved. Grateful for the grateful, professional and the kind Service that I received. Thank you MECU ?”
9AM - 12PM
4656 Wilkens Ave, Baltimore
Banks
“This branch is in my area i love going here they are so nice and professional every time i go in to cash my check,if i have an issue or a problem they make sure they help me correct anything that i need.I always feel welcomed when i walk in because they always have a smile on there face and say welcome to M&T can we help you.”
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“I have been A State Farm customer for a few years now and have always done business with Brendan Garvey , for the most part. He has always been prompt, respectful and very helpful with all my Insurance needs. Would give a 10 star rating if I could!!!!!!!! All around the Garvey agency has been GREAT. ALL of them!!!!!!!”