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9AM - 5PM
13711 Georgia Ave, Silver Spring
Banks
“I was extremely pleased with the customer service assistance I received at the Aspen Hill ESFCU from Service Representative, Zara Inglis-Charley. Zara was, attentive, and sensitive to my needs. I felt at ease expressing my interest in receiving assistance with applying for an auto loan. Zara offered excellent customer service. ?”
“Rosalind helped me secure a line of credit and she was resourceful, professional, friendly and helpful. She kept me informed throughout the whole process and I had my line of credit in record time. Great experience!”
“Honestly, I really cannot express my pure gratitude for having Kevin Albertini from Sandy Spring Bank be my go to guy through this whole process. He was truly fighting tooth and nail to get everything accomplished. It was a long road of disappointments for my family before switching lenders and being referred to Kevin Albertini. And finally my family and I are 1st time homeowners. I hope to have him again when i purchase my 2nd home.”
“Tina was super helpful in our loan process, from beginning to end. She walked us through our options, and helped us navigate the sometimes challenging and confusing process for obtaining a mortgage. I highly recommend working with Tina for all your mortgage needs.”
“My wife and I being first time homebuyers we were new to the entire house buying process. Max Guba with Sandy Spring Bank made the whole process a breeze and exciting! From the first phone call you can tell Max is filled with energy and has a smile, truly the definition of good customer service in my opinion. He was great to inform us of the current grant programs that are out there, because they go away quickly! Max was there to answer any questions you might have and walk you through each step of the loan process. You could call, text, or email, and you would get a response almost immediately. I would recommend reaching out to Sandy Spring Bank if you are looking to purchase a new home!”
10AM - 4PM
11499 Columbia Pike, Silver Spring
Banks
“Jerry is the best representativeHe was super professional and coolHelp me for every question and I will recommend him to all my friends from Israel about him!!!!”
“I got personalized care from Murtuza. He spent time listening to my concerns. He was able to resolve my problem in a professional and quick manner. I feel he is a welcomed new addition to Lafayette!”
9AM - 5PM
13311 New Hampshire Ave, Silver Spring
Banks
“I worked with Keith Whitaker and he helped me order my business cards, hes very knowledgeable, and were both into gaming. Became my favorite really quickly. Will be looking for him everytime i need service.”
9AM - 5PM
3200 Olney Sandy Spring Rd, Olney
Banks
“My recent visit went quite well. I was helped by Sophia, who greeted me with a warm, friendly smile. She was able to easily complete my transaction, and was even able to help me with my usual request for $2.00 bills. As a regular at the Olney branch, I've always found the staff to be most courteous, friendly and helpful.”
“I made appointment with Assistant Branch Manager and she was a delightful very pleasant thoughtful young lady. I enjoyed her personality and all her effort and hard work. I had made some bad financial decisions in my past and was very regretful of them but she helped me to see the light at the end of the tunnel and I am now happy about meeting her and will now make the necessary steps to correct what I need to do so I can be in a better position when I return to re-apply myself again. I appreciate you even though it wasn't the right time but a better time in my near future, Thank you again for all your help and assistance; and I look forward to continuing being a member. I highly recommend NW Credit Union.”
“All of the staff are extremely personable and friendly. They expedite your needs and handle crowds very well. Customer service is top notch and I know I’ll always get help with my needs.”
10AM - 4PM
12125 Veirs Mill Rd, Silver Spring
Banks
“I went to this branch to resolve a problem with my debit card. I was very well attended to by the manager, who resolved the problem and still spoke Portuguese. I'm sending all Brazilians there. Thanks!”
9AM - 5PM
10400 Old Georgetown Rd, Bethesda
Banks
“The branch manager, Fern Assyrian, is absolutely terrific! She is always so helpful and such a pleasure to deal with. She has turned this branch around. I was thinking about switching my account to a different location until I met her. she is a perfect example of what good customer service is all about.”
9AM - 5PM
6985 Muirkirk Meadows Dr, Beltsville
Banks
“Great customer service. Representatives almost always available by chat and people actually call me back. It's easy to talk to a live person. Even better, I feel good about my money staying in my community. I like that they make loans to my neighbors. I wanted to bank Black, but the Black-owned banks didn't offer the services I needed. Banking locally in Prince George's County is banking, Black, for all practical purposes. I'd rather keep my money here than at some giant corporate bank that survives on taxpayer handouts.”
“I decided to go to a different location to see if customer service would be better. I went to secu out Clarksville. I love everything about it. The employees were so nice & friendly. I will definitely be coming back to this location. Kuddos to all the staff that worked on 7/31/23. Phenomenal service!!”
“I had great experience with associate Azita Samia today. She resolved all my problems and answered all my questions professionally. She was very efficient. She is the best associate I have ever met in this branch.”
“Jhonatan treated me excellently
Good service and concern for the customer
It lasted a long time but I won't stop helping until my situation is resolved.”
10AM - 5PM
822 Rockville Pike, Rockville
Banks
“Annie Hung, business banker made my first Citi Bank experience absolutely phenomenal, her assistance with account opening, explaining all the account options was very educational, she is definitely an asset to the CitiBank organization, because of Annie I will recommend friends and family!!!”
10AM - 4PM
11800 Rockville Pike, Rockville
Banks
“My name is Jose I work for one of the restaurants in Pike and Rose name Nada every time I come to this bank everyone always treat me with courtesy and respect specially Benite Amani she’s always very kind with me I will highly recommend this bank to everyone that wants to open an account.”
“Hello ! I am Sean Hardman . I am rolling Out to find the best banks In all of the Rockville , Maryland Area of Montgomery County . as i come through the Rpockville area, I see this unique place. This is called PNC Bank . This place has a huge parkoing area surrounding rhe entire bank . It has only one front entrance facing the street to go into it . Inside has 6-8 Window tellers and Three management desks and the main office for the General managers that are made by appointments only . They used to have the Coffee and doughbuts there every frieday and saturdays But they stopped it months ago with no explanation ., When I thought it shpould make the customer feel more welcomeand at home there on its businest peeks . This place also has a Back Entrance too and a Empluee room and nabkk Vault tahis heavily with security . It has three drivethrough places on the left had side of the bank area for peope who do not go there that often to do business and are in a rush . The Window tellers and drive through tellers and managaement desks are The best Rockville ,Maryland has to offer you all there . They are Attentive , Prompt , Hard Working , Considerate , Helpful , Knowledgable , Engaging , Dedicated , Hospitable , And Freindly . I know thuings haven't been thesame in a evry long time because of the pandemic we all face in this day and agethat has put people on edge .Its Ruined Our Livelyhoods, Our freedoms , Our Civil Liberties , Bueinesses We Love To Do Business At And Have Fun At , It's Tuined our Ways Of Life , And Our Sanities . because we are all being run on Paranoia , Fear , Terror , Ignornace , and Hatred , And Division . But his is not who we are supposed to be . We are supposed to bea Land of Tolerance , OIpportunity , Freedom , Peace, Justice, and Good Wiill To Others . But sadly that is not the case . We nee to be more understanding and learn of each other n matter how different we are from one another . We need to become and should be Loyal and faithful patrons of banks , Stores, And Restaurants we oince loved and had fyun at once again to show this world we are better men than the ones who attacked us with this pandemic and overcome and conquer this great Evilwe all face . So come on down t the PNC Bank and get an experience I hope you all do not ever forget . I am sure they'll appreciate your business again . This Ends another edition to findng rhe bes banks oin the Rockville , Maryland Area Of Montgomery County Till we meet again in my next upocoming editions coming very soin near you . Good Luck, Happy Banking , And Be Safe Everyone !”
“The people in the branch are great. There are two outdoor ATMs. The one on the left has been out of service for months. It is the ATM that is closest and most convenient to me. I don’t understand why they can’t get a reliable ATM machine to help people not have to stand in long lines.”
9AM - 5PM
12500 Prosperity Dr, Silver Spring
Banks
“Ms Karlene was exceptionally helpful and patient with a problem of a compromised account. She followed up as well and made sure everything was resolved. Outstanding customer service”
“Excellent customer service. Annie Hung was very polite and helpful. But it was Donald Hamilton who persisted for as long as it took to solve a serious problem I had with my account. I can't thank and commend him enough. Five star experience!”
“I'm writing because I had a uniquely wonderful experience working with Kabalissa recently. She was warm, and friendly, but most importantly she was authentic and respectful.I felt like this bank really does respect freedom and treated me like a human being! It was really refreshing in today's world where it can feel like you're just talking to people whose behavior feels mechanistic and robotic.I'm grateful for the experience and wanted to share so she can be recognized and appreciated. I felt like my freedom was supported at this bank.Thanks,Chris”
“All of the staff are extremely personable and friendly. They expedite your needs and handle crowds very well. Customer service is top notch and I know I’ll always get help with my needs.”
“I came here last week because I was having issues logging in to my mobile banking ,it took quite some time to fix the issue but nonetheless it got fixed before I left.”
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“I have used APL for multiple loans and I have never had any problems. The transactions are quick and easy. Laura is great to work with! Top tier service all around!”