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“Chris and Jeremy are great! They were very knowledgable, consistently kept me updated, and were so kind. I had issues with my fuel tank due to hitting a deer, and they were very patient and made the process with my insurance company easy and stress-free! Definitely recommend this place for any of your car service needs!”
“I highly recommend this collision repair shop. They got me in for repair of my vehicle within 1 day of calling for an appointment. Scott was extremely professional and called frequently to give me updates as my car was being repaired. He brought my car to me at work after the repairs and took back the rental so it was convenient. I got my car back better than it went into the shop. I am very pleased with the repairs and they were able to work seamlessly with my insurance. I thank Scott and his team for a job well done.”
“Words cannot adequately express my appreciation for my service manager, Matt. Not only is he knowledgeable & professional, but his patience & kindness were exemplary. He is a gem & surely reflects Sheehy’s high standards for customer service.”
“We had a great experience helping the in-laws find a safe new vehicle. Brenden was a fantastic sales rep and answered every single one of the billion questions I had. Kyle, the manager was great. He helped run numbers and different scenarios. Everyone at Fitzgerald were friendly and professional.”
“I am 100% satisfied with the service that we received from Ahmer. He went above and beyond to help us get the car that we wanted and at the price we needed it. He is so nice and helpful. Thank you so much!!!!! We are so happy with our Armada Pro 4X”
“Veterans owned, Rick and his team are skilled, reasonably fair price, transparent with costumer centered mindset. I am very thankful that there are still some honest straight shooters out there. If you’re unsure what’s wrong with your vehicle you can rely on this team to help.”
“I had an awesome experience working with Chris when buying my car. He had the vehicle pulled up and ready for me the moment I arrived, which made the whole process smooth from the start. He walked me through everything clearly, gave me a fair deal.
True character guy — professional, honest, and genuinely helpful. If you visit, I highly recommend asking for Chris. You won’t be disappointed.”
“Jeff is definitely one of the nicest sales persons I’ve ever dealt with. He’s very respectful and took his time to explain everything. He also explained the advantages of our choice of car. We were very happy then he introduced Larry the sales manager who was also exceptional.
I live in Virginia but I’ll go back to this dealership for my next car soon … you guys are awesome ??”
“I had to make an emergency stop because my car had the engine light on. I spoke to the owner of the shop and he told me they can see me at a certain time (that's a plus). Once I got there, they took me right in while I waited for my car to get fixed. I really enjoyed talking to the owner, very professional and knowledgeable. I've read many reviews of this shop and I can't complain about their service. I will be coming back for maintenance or any problems on my car”
“Went in with a blown tire. Everywhere else was closed due to the snow. They provided immediate service, repaired the tire within 30 mins. All staff including manager were incredibly kind. Definitely will be back in future for any auto repairs. I really appreciate that they were super honest and said the tire just needs repair rather than replace.”
“Wish I still lived here cause this is where I’d go if I needed any car help.
Came in for a flat tire, they had the lowest rate around town for a patch up ($15-$25). They got to work on my car fast and showed me it came up with bubbles - so I’d have to get a new tire.
Discussed options and dates, and unfortunately timing-wise I couldn’t make it work. But they were still happy to redirect me to Mr.Tire or other shops that would better suit my needs.
Super helpful and genuinely cared about what I needed. Thank you!”
“Great experience, O’Riley was an absolute welcome upon arrival. He ensured he walked me through the process and provided me all the information I needed as well provided me updates.”
“Halim and the team are great! I thought the days of honest, fair mechanics were gone. This team is all the above plus helpful, real and efficient.
Always take any car there plus refer friends that get crappie estimates for other places.
Sean”
“I recently visited Mercedes-Benz of Annapolis to purchase a GLE53, and I had an outstanding experience thanks to my sales representative, Jose Perez. From the moment I walked in, Jose was professional, welcoming, and incredibly knowledgeable. He took the time to understand exactly what I was looking for and guided me through every step of the buying process with patience and genuine care.
Jose worked diligently to secure the best possible deal for me, explaining all the available options clearly and making sure I felt comfortable and informed throughout. He also spent a great deal of time walking me through every feature of the GLE53, ensuring I understood the vehicle inside and out before driving off the lot.
His dedication, expertise, and exceptional customer service made the entire experience smooth and enjoyable. I truly appreciate the effort he put into helping me find the perfect car, and I would highly recommend Jose Perez to anyone considering a Mercedes-Benz.”
“Edit: Updating my review to say the shop saw my review and reached out. They explained their approach and took action to try making things right. I appreciated the effort.
Took my 2014 Explorer in on 5/6/25 to have my check engine light looked into. I was called and told my purge solenoid was going bad. To do the work it would cost $1,090.96. I'm not much of a car person and definitely do not know what is fair when it comes to parts and labor. They had my car and I needed it back so I told them to go ahead and do the work. When I picked my car up I was charged $1244.91. I understand it cost to look the car over. I just would've assumed that this was added into the price that I was quoted in addition to the shop supply fees and the hazardous material fee.
When I received my itemized statement, it said that the vapor canister purge solenoid part that I needed cost $563.78 in addition to that the labor charge to put it on cost $461.85. So to Googled a used AI to do a deep search on what is fair in the area that I live. My search came up I was vastly ripped off between $700 and $1000. I looked into if tariffs played a roll and as of current, they do not. In my opinion, I was ripped off at least $400. The most expensive vapor canister purge solenoid OEM part that I could find on the Internet cost just under $100. Which means they up-charged me over 500% of what the part costs. Additionally, I looked into what it takes for labor getting the part off and on. On my specific vehicle it is not difficult. There are not a lot of components that need to be removed to access purge solenoid. Multiple sources state that someone with base level mechanic skills (not a master mechanic) can easily complete this job in 30 minutes to an hour. It is unlikely that this took more than an hour and it is unlikely that they charge $461.85 an hour for labor.
Here's a breakdown of what I was charged: vapor canister purge solenoid $563.78, shop supplies $25, vehicle inspections/overlook $153.95, Labor to put on purge solenoid $461.85, and a hazardous materials fee of $5. I gave them two stars because they did seem courteous and were able to get my car done quickly. It was done by 11:30am the morning they received the part.”
“I brought my 2007 Mercedes-Benz S550 to TJ after several less-than-successful attempts to find a good mechanic for this car in the area. Fortunately, I finally found the right person — TJ truly knows his craft. He was able to address all the critical issues that come with an aging vehicle, focusing only on the necessary repairs to keep it running reliably and efficiently.
Thanks to his expertise, my car is now in excellent condition for its age and remains cost-effective to maintain — a rare combination. I’m genuinely grateful for TJ’s skill and honesty; thanks to him, I get to enjoy driving a well-kept S-Class that performs beautifully, all for the cost of a middle-aged Corolla.”
“The shop is very efficient and professional. Spoke with the owner and he’s been there for over 20 years. Had that hometown auto shop feeling to it. Nice family ran business”
“John is great.. He's an awesome guy.. I've been using Tucker's for all of our vehicles for a few years. If ever there is a problem he jumps right on it.”
“Came in with a flat tire and it turned out that there was a very slow leak plus a broken tire sensor. The gentleman explained all the options very thoroughly, what was wrong, was very clear about the price, and gave updates throughout the 2 hour process in which they did a great job.
Very pleased with the service!”
“World Tour performed a 250k overhaul on my 2013 JKU. Rebuilt engine, transmission, front end brakes etc.. all work was fairly priced and exceedingly well done. Highly recommend!”
Open 24 hours
1909 Crownsville Rd, Annapolis
Auto Repair
“Their service goes above and beyond! We were really in a bind when our boat trailer locked up with the boat on it in a tiny parking area and they saved us with professionalism, knowledge and kindness. Highly recommend!!!!!”
“I have had nothing but positive experiences at Annapolis Nissan and for this reason I won’t take my cars anywhere else. Ken and Jen are always top notch and show the utmost professionalism.”
“Our service advisor was great. She had the record of our past services, things that we had put off till a later service. She told us what each service item would cost so we weren’t faced with a big surprise at the end. Good experience overall.”
“I had a great experience with Gott Auto Body! They’re quick, efficient, and delivered high-quality work at a fair price. It’s a locally owned business run by a wonderful couple, and their customer service really stands out. They communicated clearly throughout the process and had a fast turnaround time. I’m very satisfied with the bodywork they did on my vehicle and will definitely be recommending them to others!”
“Eddie was excellent at getting our car in for service with a quick turnaround. Great recommendations and explanations, honest and authentic. We will definitely be making them our go-to shop for our two vehicles.”
“Very professional, superb quality of work, attentive customer support, careful explanation of why certain things were needed to complete the repair. Transparent estimating process, total cost exactly as listed in the estimate. No surprises”
8AM - 4PM
1980 West St, Annapolis
Auto Repair
“Good service, fast and well done. You always wind up spending more than what you bargained for. But great division of labor and the process was efficient. They even vacuumed some of my car!! Great!!”
“This is my 3rd time working with Criswell Collision Center after and accident. The team is awesome. The ladies at the front desk and Kurt are always welcoming, informative, and ensure that you have a pleasant experience from the time you schedule to bring the vehicle in all the way to the repairs are complete.”
“Ordered a part to fix a fault online. Part arrived the next day--244 miles. Installed part and fault disappeared in minutes. Part was out of stock in my area, and would have cost more. Could not be happier. Great work. Update...ordered same part for another Volvo. Same rapid response and service.”
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“I brought my IS350 in for a new set of tires, TPMS sensors, and an alignment. Joe Pecosh was top-notch, got everything done and scheduled in a timely manner. I got a video of the progress on my car from one of the best techs around Mr. Tom Turner, I have aftermarket wheels and he did not scratch them at all and the car drove like a dream after the work was complete. 10/10 Experience.”