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“Brieana did a fantastic job explaining all functions of the iphone 15. Greatlly appreciate her time and effort. Nice low pressure sales style ,great sales experience. Thanks”
“William at the Beards Hill, Aberdeen location was amazing! Super friendly, thorough, knowledgeable, and efficient! Definitely will go to this location for now on.”
“Mark is excellent. He was patient, funny, very smart about the phones and made our experience easy. Bought three phones and got the upgrades. Mark is a perfect sales person! He really knows Verizon inside and out! 10 stars if I can give that many..Thanks Mark, we will see you again.”
“I want to thank Josh Wood for his professionalism, patience and sense of humor. He spent FOURS working with me and my phone. During the four hours he entertained my daughter and myself. Good people! Thanks”
“Had my phone screen replaced within an hour for a price that was 30% less than the 2 other places in Bel Air I contacted. If I ever need phone repairs again, I'll definitely be back!”
“Very nice helpful representative getting our new phone activated. The problem is there's only one person servicing four or five customers That's the only issue I see but everything else turned out okay”
“Met with Tanner with some issues at Harford Mall. He was the most friendly, polite and helpful person that I have encountered while coming into your locations. Refreshing to deal with such a person. Manager was also polite and helpful.”
“I had a wonderful experience with Ms. Darla. She took care of my needs from the moment I walked into the shop's doors. She was very patient and helped me get good deals and set up my new devices. We had small hitches but she made sure everything was sorted.Her professionalism is on another level. I have so many good things to say about her. I'M a happy customer.Keep up with the good work Ms. Darla!”
“The entire team has the best customer service in town thanks to the manager Nouraiz and Reality from the moment I walked in with a welcoming greet till I left the store”
“My wife needed a new phone and Austin made the whole experience painless. Great customer service while we were there. Two new phones, can't complain. Kudos to Austin!”
“My experience with metro was absolutely exceptional. The staff was experienced and very knowledgeable. They were extremely friendly, through, and approachable. Madeline & Trinity were absolutely wonderful , and they recommended what I should get based on what I needed. I will NEVER be going to any other metro and they have secured a lifelong customer, even though my hometown is in Virginia Beach.”
“This is such a great T-Mobile location. Employees are always helpful and friendly. Today, Tyler assisted me with an issue with my iPhone text messaging. He was patient and solved the problem in a few moments. I always recommend this particular location. They’re the best!!”
“Mr. Gabe Beach is a phenomenal professional that gets things done! His customer service, business acumen and technical expertise were impressive and second to none! Gabe’s savant-like knowledge makes him the subject matter expert that deserves the financial resourcing consummate to his knowledge and potential performance. Please be sure to retain such a talented and gifted professional!”
“Aidan is the most helpful person I've ever had at a target. He dresses fly asf, cute dude, very knowledgeable, and overall just a bro. This man needs a raise or this target fucking sucks”
“Today I had an issue with my Amazon prime membership through Metro. I was on the phone with Metro customer service and Amazon customer service for hours. After getting no result and being extremely frustrated with both companies, I drove to the Metro store in Woodbridge Center. Rodrigo, the Metro employee, understood my frustration. He contacted customer service & within 5 minutes the issue was corrected! Thank you so much Rodrigo!!! I will definitely suggest a store visit before multiple customer service calls”
“I literally only go to one Metro store in Edgewood (next to Foodlion) because it seem like all the other ones are no help. I went in for a shattered phone and when I tell you Danielle absolutely spent 2 hours with me and on the phone with customer service, she went above and beyond to make sure I left that store satisfied and with what I needed. I appreciate her and her help never met a customer service representative like her!!!! I wish I could give more stars ?”
“I went in to get help my phone was not able to make or receive calls no internet on and off for most of the day turned out to be something very simple Tina store manager assisted me she was very professional and attentive.”
“So how did this Walmart have EVERYTHING? It is really true! The farther you drive the better selections you will find? I actually enjoyed this Walmart so much I think I was here for more than three hours. I was just amazed about how much stuff they had and how we get cheated in the Baltimore stores. They had all the sizes and full of inventory! My son is in the Black Excellence program at his school. He has to dress up every Tuesday so I like to go to Walmart to buy his button down shirts and ties and there has been plenty of times that I was unable to buy anything. All the other Walmart's never have the size or the colors that I am looking for.”
10AM - 5PM
2 Bel Air S Pkwy, Bel Air
Mobile Phones
“Came in today after having a horrible experience at the third party store down the street. Jessica was by far amazing she was able to pull up the transaction I started online she was even able to honor the online discounts service was great and customer service was also great. If you are looking to join VZW I highly recommend Jessica.”
11AM - 7PM
602 Boulton St, Bel Air
Mobile Phones
“I went to the Bel Air Best Buy today to buy a Switch OLED and walked out with a new OLED switch + an open box tv (LG QNED class 80). The two guys that helped me (& my mom who came with me) were awesome. I wish we got their names before leaving but didn't think of it til we were already on our way home. But the two guys there were super helpful while I was deciding which model to purchase and were also honest as well which is super important for those of us who rarely drop $900 on a single purchase. They were friendly as well. I work in customer service too, so I truly appreciate when the staff are kind and don't feel like you're a bother when you ask them for help. The open box tag said no accessories; however, they checked in the back as it was a display tv and were able to find the mount and remote which was a huge help and saved me from having to buy those in addition to the tv. Great store with good deals and wonderful staff as far as I could tell from this experience. I'll be back for future purchases.”
11AM - 7PM
602 Boulton St, Bel Air
Mobile Phones
“Just bought a Samsung TV. Geek squad support from Chris Perouty of the Bel Air store was exceptional. Knowledgeable, personable, concise, organized, and efficient.”
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“Trent from customer service was amazing! He was extremely friendly and helpful. True definition of customer service! The store is so quiet and never packed. I love the ambiance here. Don't like the new set up though.”