JCPenney is one of the nation's largest apparel and home furnishing retailers, providing customers with unparalleled style, quality, and value since 1902. Customers can browse a variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more, with free shipping and curbside pickup available. The store also features a new beauty concept, JCPenney Beauty, offering skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. The JCPenney Department Store in Waterville, ME, is well-stocked and maintained, with a clean and organized layout that impresses customers. The staff is friendly, helpful, and takes pride in their jobs, providing excellent customer service. While some customers have noted the store's smaller size compared to larger mall locations, they appreciate the wide range of national brands, such as Adidas and Levi's, as well as the store's private brands like Liz Claiborne, Worthington, and Arizona Jeans. Customers have found great deals and sales at the Waterville store, particularly on clearance items like swimsuits. However, some have expressed a desire for a more diverse selection of church and business attire for women, noting that the current offerings tend to be more casual or revealing. Overall, the Waterville JCPenney provides a positive shopping experience, with a well-curated selection and attentive staff.