Legacy GMC in Slidell is a dealership known for its friendly and honest staff, with both sales and service teams dedicated to providing a positive experience. Customers have praised the sales team, especially salespersons who are knowledgeable, transparent, and easy to work with. Many appreciate the professionalism and dedication of staff members, noting that they make the buying process smooth and straightforward, in contrast to other experiences with less genuine salespeople. The service department has also received high marks, especially after recent changes. Customers have found staff like service advisors to be helpful, pleasant, and knowledgeable. They go above and beyond by providing detailed service reports, explaining what was checked and what may need future attention, and even showing customers the filters and parts. Some customers had concerns about previous experiences but now feel valued and well taken care of, with staff taking extra steps to ensure satisfaction. While there have been some issues, such as engine concerns and vehicle repairs, the staff’s responsiveness and willingness to address problems have been appreciated. Customers mention that staff like Jacob and RJ Williams are particularly helpful and understanding. Overall, Legacy GMC has earned loyalty from its customers through dedicated service, knowledgeable staff, and a genuine effort to meet customer needs. The dealership continues to be recognized as a place where customers feel cared for, making it a trusted choice for vehicle purchases and maintenance.
Came here yesterday and Matt Leboeuf was quick to assist me and get me all of the information I needed. Not pushy, very honest, no games, and great service! I highly recommend asking for Matt LeBoeuf when you go to Legacy GMC.
August 2024
This was my second purchase from the crew at Legacy. Blake and Jonah were top notch. Both are extremely well versed with product knowledge. As a prior VP of Sales for 23 years, I would have killed for people that were as professional and dedicated as Blake and Jonah! Those guys are an asset to your organization and the... read full comment
August 2024
Mitch and his team are the best. They kept me informed on the progress of my service and had service completed in a timely manner.