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April 2023 by McKenzie Day
I had a great experience at this store! Madison was so sweet and helpful with my ear piercing. Highly recommend! ?
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December 2022 by Reese Arnold
Merle Norman has nice makeup but not so nice employees at the Belle Meade shopping center location. When I first started buying their products, there was a precious lady there named Courtney, who was extremely friendly and helpful but she left. NOW, there are two of the rudest women working there named Danya and Blenda. They don't seem to care that much about their customers interest or promoting their products. I felt like I had to beg just to get them to show me what I wanted to try out. I won't be using MN makeup anymore.
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October 2022 by Rita D.
I needed my ears pierced...again. I am not a Merle Norman type. It is obvious. But the young lady treated me like I was a valuable repeat customer. She was professional, kind & friendly to me.
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July 2022 by meadow
Merle Norman has nice makeup but not so nice employees at the Belle Meade shopping center location. When I first started buying their products, there was a precious lady there named Courtney, who was extremely friendly and helpful but she left. NOW, there are two of the rudest women working there named Danya and Blenda. They don't seem to care that much about their customers interest or promoting their products. I felt like I had to beg just to get them to show me what I wanted to try out. I won't be using MN makeup anymore.
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January 2021 by Cristin Gosslee
Super rude woman working there. We arrived 10 min before closing and was completely put out by us being in the store. I get that is Fri night but no need to be rude. We will not be shopping there in the future.
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March 2020 by Terri Bailey
They are always so helpful!! They take special care to listen to all your skin care needs and know just the right products to meet all your needs! I have been a Merle girl all my almost 65 years!!! I know it has kept my skin looking as young and great as possible! Thank you Linda and Team!
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January 2020 by Krystle Smith
Always enjoy to company of the staff! Courtney is knowledgeably and friendly. She always has a bright smile on her face. They take great strides to care for their customers.
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November 2019 by Hallie Phillips
Great customer service. Everyone’s always so friendly and they have great stuff :)
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July 2019 by Sharon Talbert
Great shop. People always friendly and very helpful. Cute clothes and the best Wicked Mascara
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June 2019 by Haley Iggy Gallman
Courtney was a DREAM today! I went and took 3 other people and we all got facials! She was super attentive and even gave my toddler a sponge to play with. Courtney was so sweet and answered any questions we had! Can’t wait to go back!
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March 2019 by Amanda C.
Attempted to go her to get my daughters ears pierced. We wanted to try and avoid Claire's (not really sure why). Well, we went here and the lady put the two dots on my daughters ears, and when going to pierce 1) the gun jammed making it a traumatic experience for my daughter and 2) thankfully the gun didn't go through because the dot she made on the ear wasn't even close to where she tried to actually pierce the ear... All in all, lesson learned. Go to Claire's
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March 2019 by Melanie Norred Glenn
Happy to help me find just the makeup I needed!
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January 2019 by Charlotte
The woman working was super friendly and helpful. I bought a shadow stick because of her recommendation and really liked it. The place is clean and inviting.
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January 2019 by Daniel Anderson
It started as a good experience, then went down hill fast. This may be the only store in the U.S. that makes is almost impossible to return something, and they were rude about it. Do yourself a favor and shop somewhere that has customer service.
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June 2018 by Jordan Ebarb
I can say that this is my absolute favorite store to shop for makeup !! Every time I come in I'm greeted with someone who was so sweet and so nice willing to help me find the perfect match for my skin . Also the helped give tips on how to better my skin. Such a nice location and great customer service . Ive used Merle Norman since high school, from getting my makeup done for prom, to buying products just in general. Will forever stay loyal to Merle Norman ! ��
