Moon’s Towing Service is known for providing reliable towing and recovery services with a focus on customer satisfaction. The company offers more than just towing; they have the equipment, facilities, and personnel to transfer loads, store vehicles securely, or make other arrangements on scene, often resolving issues without the need for a tow. When a tow is necessary, they can transport vehicles to repair facilities or secure storage lots, ensuring clients' needs are met promptly. Customers appreciate their professional and respectful staff, with many praising the helpfulness and patience of the team, especially during stressful situations. The service is often quick and efficient, even in urgent cases like overheating engines or emergency roadside assistance. The staff is described as friendly and caring, sometimes showing a sense of family and community. However, there have been some negative experiences, such as billing errors or mistakes regarding vehicle locations, which affected customer trust. Overall, Moon’s Towing is recognized for delivering results and providing a dependable service, with many customers highly recommending them for their professionalism and responsiveness during difficult times.
Tony the towman took great care of me. Got me off the highway and to penske to get my truck fixed. Very please with Moons Towing. Tony is a great person and very personable.
November 2025
Tony tow man was great professional and very knowledgeable I will make sure to contact yall for any needs for our 7 trucks.
October 2025
Depends on who you talk to as to how the experience will be