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“I want to express what a wonderful Bank First Horizons on Vets Blvd Metairie LA is, I stress so easily and have the comfort of the staff, in general Charlene, Jaye, Logan, Mark and all others. They are my family. I truly love that bank and location. Thank you so much to all of you!!!!!! I truly appreciate you!!!!!! M. Anna Turner of MS.”
8AM - 5PM
4401 W Napoleon Ave, Metairie
Banks
“My experience with NOFFCU was very pleasurable. The loan department was very professional and kind. My process was made simple and everything was handled in a timely manner. They were prompt and honest in getting my financial needs met. Thank You Racquelle LaCoste and staff at NOFFCU.”
“JaNae was very informative and knowledgeable about every inquiry I had. She help me up a business account and made sure I understood every aspect of it. Definitely look forward to doing business with fidelity.”
“From my very first talk with Alex, I was impressed by his knowledge and willingness to guide me through each step of the process. He made the entire process smooth and stress free. He went above and beyond to even find me the best quotes on insurance when purchasing my home. I will definitely recommend him to family and friends who are in need of a loan in the future.”
“I would like to commend Brittany Johnson for providing excellent customer service for an issue I needed assistance with. She responded to the communication I sent with an open ear and a very detailed quick response.”
“The customer service is the best ever . I’m out of State I spoke with Ms. Theresa on 08/09/2023 I don’t know her last name and I don’t know if that’s how she spells her first name either. When I tell you about patience and respectful, she has it all. God bless her!!”
“I have been a customer of Metairie Bank located at 701 Metairie Road since 1998. They are the best bank I have ever had the pleasure of banking with. The personal services are outstanding, they treat my accounts with diligence and alert me on occasion to verify any unusual activity. It is nice to feel like a valued customer and not a number. And no I am not rich, just an average depositor. Thank you Metaire Bank.”
“I came into this branch a few days ago and was helped by Wyako Lindsey. She went above and beyond to help me and made absolute sure my problem was taken care of. Her customer service was top tier which is very rare these days. I was super pleased and thankful.”
“This location is always quick and staff is super friendly. I had the pleasure of dealing with Mason on 8/28/23 and it was about 30 minutes before closing. Mason was super nice and helpful and even provided me with new information that was a huge help to me. I usually don't like going in the branch but this location i have always had a good experience with.”
“I routinely have to deposit checks with the teller and they're always courteous and prompt. Rarely do I need anything more. However, recently, I needed assistance as fraud was detected on my debit card and it was during the Cloudflare/Microsoft outage so I couldn't handle it by phone. Then, today, although just in to deposit a check, I encountered the same person, Tiffany Ebersole, and in passing told her I had an issue with Zelle (which is *in* the HW app - super helpful!) and she offered to call the call in number with me so as to avoid me failing to remember my first dog's middle name when being authenticated, and having issues there. Again, she was very helpful and very pleasant to deal with. I was a happy customer already but Tiffany reaffirmed that HW is a solid organization with friendly knowledgeable staff.”
9AM - 4PM
1825 Veterans Memorial Blvd, Metairie
Banks
“Marcia Leone was fantastic. For being a first time home buyer she assisted me every step of the way, would highly recommend her to family and friends moving forward!”
“Made an appointment arrived on time was helped immediately by a gentleman who was very informed. Open a couple of accounts and was out in less than thirty minutes. Very satisfied with the service and information.”
“Tamra is an exquisite person to represent your company. I really appreciate the personalized attention. Please know that people like her will get you great ratings. Thanks for everything. :)”
“Let me start by saying I know next to nothing about banking. Over a year ago I owed $50 to an account cuz I was overdrawn and was unavailable for about a year. Now that I'm getting my finances secured I'm going to pay that and open up a new checking account. I came in and Drea help me through the entire process. She was fantastic I'm leaving with a new checking account and the debts paid I did want to open up a line of credit, and then another man came to help me with that he wasn't quite as helpful as her. Basically told me to do it on my own, maybe that's their protocol I don't know . If i knew how to do this kinda thing i woulsnt have asked for help. Ill open up credit elsewhere. but I do know that Drea gets five stars hands down! She was polite, friendly, and beyond helpful!”
“I went to the new office on Vets with several changes to my accounts, moderately complicated, to be done. Ms Boudreaux provided excellent service & explained everything. At the conclusion, she gave us her card so we can call her with any other concerns. She was so nice & professional, exceeding expectations.”
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“Their customer service has been above and beyond !! They are very hands on in their efforts to making the process as smooth as possible. I’d give them a ten out of ten and must recommend if anyone needs a quick pay day loan. #Gratitude
My clerks in particular were: Alex, Joanna”