“If you are looking for a reliable, knowledgeable and friendly mortgage loan officer, you have to call Daina Short and her assistant, Megan. They are absolutely the best to work with. They made everything so understandable and easy.”
“Lee is always energetic and willing to help as soon as I enter the building. He is always upbeat and greets you with a smile. Fidelity and this location is lucky to have him on the team. He is a great asset.”
“My wife and I have been working on a new construction project for just about a year now. The experience with Lauren Lee was honest and open. Anytime we needed an appointment, it was easy to get. Anytime we needed a phone call or a quick email, she was there. Nothing compares to dealing with a local and supportive bank that says what they are going to do and does it honestly. This will not be the last time we do business with Heritage Bank of St. Tammany.”
“Kayleigh was super responsive and considerate of my tight situation. I really didn't think I could afford to buy, and she both proved to me that it was possible, and made it happen within my budgetary constraints. She's a miracle worker, and kept me informed of all the jargon and processes. Once I got my loan details, I discovered during cross-shopping that her fees and closings costs were unbeatable in the online mortgage space, making me feel that much more confident in moving forward.They'll really take care of you here at GB, I feel like they got me in my house without any add-ons and extra fees, and I don't feel taken advantage of at all. Don't hesitate to work with these wonderful people!”
9AM - 5PM
1675 N Hwy 190, Covington“Kayleigh was very good with communicating and made sure we got everything done in a timely manner. She was very professional and very easy to work with. I highly recommend Kayleigh and Gulf Coast Bank.”
9AM - 5PM
100 Lake Dr, Covington“This is my second banking experience here. The original one was good but I left regions alone bc @ the time they had a weird debit card swipe usage requirement to avoid fees.
Now years later ive returned. I've always liked how clean and professional regions looks with a more open looking bank than some others like chase.
I opened an account with a bonus here with Ms. Blackman after starting the intital process online. Apparently there was a mishap with it that caused me not to get it but after a call with a recommendation to go into the bank. Something EVERY customer hates hearing bc u fear you will get the run around. As a person whose banked all over it's not always a good experience.
I was originally upset with the experience and about to just give up on regions like I did with some others. However I went in anyways ms Stephanie Bennett took care of my problem found the issue and got it corrected. Returning me back to a happy and more enthusiastic client.
Its very rare to just not get a dismissal after an issue like Ive had with Citi (don't get me started) and axos bank. I'm glad I went in and gave regions a chance to fix my problem. Hopefully I'll build more banking rapport with them in the future”
“I've been with Hancock Whitney since they opened their doors or bought out the other bank that was there before them. If you don't like their employees, use their online services and report employees that have bad business manners or work ethics. I have seen a lot of tellers come and go in all bank positions. With all these negative reviews, don't judge the bank, judge those people! That's why you see new employees sometimes. I have no complaints. :) Thank you, Hancock Whitney for always being there for me.”
“Great credit union hands down one of the best. Christina V. is a joy to work with. If you in need of something she will help and also give great recommendations. If looking for a great place to bank look no further OnPath is the answer.”
“I had to go to the Mandeville Regions bank today to close two accounts (no fault of Regions). They made the process very easy and I was in and out quickly. Thank you for the prompt, professional service.”
“I think the pandemic has created staffing challenges for every single business, and the Pelican Credit Union in Covington is still providing excellent customer service with a great team of warm and friendly and wonderful staff. I appreciate getting greeted by name when I walk in their lobby - it’s the best bank in Covington.”
“Great bank. Very personal. I have been banking here for 13 years. No robotic answer machines. They answer and they help you with any concerns. I will never leave that's for sure. Everyone knows you by name. They are very personal. Thank drew. Collin. Ross. Y'all are great.”
9:00 AM - 5:00 PM
3500 U.S. Hwy 190, Mandeville9AM - 4PM
70444 LA-21, Covington“This is fundamentally the best and most historic financial institution in the South. My accounts and trust accounts are here. We own lots if good stock which pays regular dividends.”
9AM - 5PM
2400 N Hwy 190, Covington“I had to run to the bank at last minute {literally run}, and the tellers ensured the safety of my account first, then nicely updated my account and helped me with a voided check for account verification. They even showed me how to access this feature on my iPhone from my checking account. Authentic, smart, and nice people at this branch. Makes me love Chase Bank! Thank you, Chase!!! Teamwork”
“I had questions about transactions from 2018 and Amanda was very helpful and efficient. With just a couple strokes on her keyboard, she able to find the information I needed! Thank you!”
“Very friendly, personable and professional staff. They helped me with some very basic transactions and assisted me with some of the equipment in the lobby for sorting change that I brought in.Lobby and facilities are very clean and parking is very generous. The is a traffic light right outside the parking lot to easily get back on the main road.”
“I’ve been banking at Chase for decades and I’ve always received great service from this branch, from tellers to banking specialists. Recently, they were invaluable by immediately addressing a scam that compromised our accounts. Their prompt action and advice exceeded expectations.”
“Amanda is such a delight. She is always willing to answer any questions I may have. It is nice to see someone go the extra mile to make sure her customers are taken care of!”