Shoe Dept. in Lake Charles, LA, is highly praised for its welcoming and friendly environment. Customers often mention the helpful and kind staff, especially highlighting employees like Ashley and Radona. Ashley is described as amazing and makes customers feel good with her kindness and helpful attitude. Radona, the store manager, is recognized for her excellent leadership and professional support. She goes above and beyond to assist customers, especially when dealing with issues like defective shoes. One customer shared a positive experience where Radona promptly resolved a problem with defective sandals, showing her caring and respectful approach. Her staff is trained well, and her team reflects her positive work ethic, creating a pleasant shopping experience. Customers appreciate the respectful and professional treatment they receive, which encourages them to return. The store’s atmosphere is filled with good spirits and welcoming behavior, making shoppers feel comfortable and valued. Overall, Shoe Dept. is seen as a store with helpful employees, good customer service, and a positive environment that makes shopping a pleasant experience. The staff’s professionalism and kindness stand out, making it a store customers want to come back to for shoes and support.
On top of excellent management they have great employees and the store is VERY organized
July 2024
Thank you Kristin for your excellent and professional support. You are very much appreciated for your excellent service. Radona, knows talent when she interviews. You have added value to store.
April 2024
Radona done an amazing job assisting us today. She was very friendly
