Shoe Dept. Encore offers a fantastic shopping experience with helpful and knowledgeable staff. Associates go above and beyond to assist customers, whether it's finding the perfect shoe match or measuring children's feet. The service is described as true customer service at its best, with polite and friendly interactions. Shoppers leave feeling satisfied and appreciated, making it a great place for shoe shopping. Overall, Shoe Dept. Encore is committed to providing an enjoyable and supportive environment for its customers.
Radona Brown Mgr 1039 was the most helpful and polite young ladies I've had the pleasure to meeet. I came there looking for shoes to match a hat. She is very knowledgeable and gave me the perfect match. Thank goodness for het.
August 2023
Courtney @shoe dept encore in the mall is the u know wat....went above and beyond for me on my lunch break to help me out....TRUE CUSTOMER SERVICE AT ITS BEST!!!!
May 2023
Great shopping experience! One associate offered to measure my granddaughters foot and helped me decide which shoes to get. Another associate was super friendly when she rang me up. Very pleasant experience.Keep up the good work!
