Walgreens, a well-known pharmacy chain, has received mixed reviews from its customers. While some have expressed satisfaction with the service, others have noted areas for improvement. One customer praised the courteous and professional handling of their prescription request, even though the store was extremely busy. Another customer found the service a bit slow, having to seek out someone to assist at the photo/FedEx counter, but ultimately got the help they needed. The reviews also highlighted the friendly and helpful attitudes of the staff. Customers noted that the employees, including Cole from the photo department and the cashiers, were patient and accommodating, particularly towards senior citizens. Despite the occasional slow service, many customers acknowledged that Walgreens' service was better than what they had experienced elsewhere. One customer even went so far as to express their appreciation for the pharmacy's efforts in managing the recent surge of COVID-19 testing, recognizing the strain on healthcare workers. Overall, Walgreens seems to offer a mixed experience, with both positive and negative aspects to its customer service. While some customers are satisfied with the courteousness and professionalism of the staff, others have encountered slower service and the need to seek out assistance. However, the general consensus is that Walgreens' service is better than what customers have experienced at other similar establishments.
The pharmacist was nice and my prescription was filled in a timely manner
June 2025
I requested a prescription filled by a certain time and even though they were extremely busy, my needs were taken care of courteously and professionally.
September 2024
They are slow, not mindful of vaccine appointment times, and mediocre on service, at best. On the upside, they’ve never given us the wrong prescription. We’re making arrangements to change pharmacies.
