Mobile Phone Accessories in Baton Rouge, LA
26 locations found near Baton Rouge
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Mobile Phone Accessories
Mobile Phone Accessories
“Quinton was at the AT&T store off coursey and he was so great. The minute I walked into the store he help me. He told me all the specials and help me save money. I had a problem and he fixed it. I am 73 and I am devoid of how to fix these problems. He was respectful which is rare today. I will go to that store and deal with Quinton. He is the manager which was a great choice by AT&T on their part.”
Mobile Phone Accessories
“Andrew was amazing. I came there stressed out of my mind but not only he was able to have me leaving with a good phone, I also love how respectful he was to my little cousin and her enthusiasm because I was genuinely confused on how it goes getting a new phone. That is leadership qualities right there”
Mobile Phone Accessories
“Just take your phone or related devices to Wise Communications... ..don't even bother to look elsewhere. I worked in digital technology, proprietary hardware and software, from 1984 until I recently retired. To be able to find this type of exemplary service, competence, prompt completion and return.. ... and doing so while exceeding all expectations is rare and hard to find anywhere. To be able to find this in Baton Rouge? ...well, don't hold your breath.I rarely feel compelled to go write a review for any purchase or service experiences but Wise Communications is one of these rare places that truly delivers your money's worth and more.. This small store on S. Sherwood Forrest, not more than a couple of blocks from the I-12 exit is a vital asset to our community and I will reference and recommend them at every possible opportunity. A+++++ ..and clearly one of Baton Rouge's "best of the best".”
Mobile Phone Accessories
“Abdul at phone wiz gave speedy and great service. Came in with a cracked screen and he made sure to take care of it promptly. Less than 20 minute wait time. He got everything taken care of for each customer that came in without breaking a sweat!”
Mobile Phone Accessories
“I had a great experience shopping with the team. Byron was awesome, very helpful and detail. I recommend this store to anyone looking for a phone and great customer service!”
Mobile Phone Accessories
“I have an iPhone 12 Pro Max an I dropped my phone in the tub my whole screen blacked out brought it to Bert’s and they had me up and running in 20 minutes! They also have Bilingual employees great to see!”
Mobile Phone Accessories
“I went to the ATT store on Sherwood across from Piccadilly. The entire encounter was great. This young yellow guy (light skinned with short dreads) was helpful. I apologize but I don't remember his name. He was helpful, showed interest in his job, spoke highly of ATT, and offered products. I couldn't believe how great the service was because there's was times I literally hated this particular store. If he remains at this location I am sure the reviews will improve. I hate that I forgot his name.”
Mobile Phone Accessories
“Lauryn and Danny are the bomb! The customer service at this ATT store is 10x better all the others in BR.They reviewed my account, helped my choose the right devices for what I needed!Parking is a pain but park over by Matherne's.”
Mobile Phone Accessories
“I was in Cricket Wireless and the experience I had with Malaysia and Andre were outstanding. The customer service was amazing! They both were courteous and very helpful and met every need and answered every question we had. I felt so good when I left out of the store. They definitely put customers first! Thank you Malaysia and Andre!”
Mobile Phone Accessories
“Definitely a good Cricket location. Large storefront, so there's plenty of room to wander and ponder. After a poor experience at the Gardere location, these folks took good care of me. No hard sell, no pressure. Good people. Go see them.”
Mobile Phone Accessories
“I still live in Connecticut. I showed my iPhone to several stores, including the Apple store here. They all said they had software problems and either couldn't do it or could replace the motherboard for almost the price of a mobile phone. Upon the advice of a friend, I shipped it to this store in Louisiana. My phone was restored in a short time, and at a very affordable price. I’m very pleased to work with them. They’re reliable and competent people. I would recommend it to everyone.”
Mobile Phone Accessories
“I changed my cell service from AT&T to Cricket Wireless. I love the plan and saved $50 a month plus free HBO.I tried changing online but not successful! Decided to visit Siegen Lane outlet. I had the pleasure to meet this amazing young man Joshua Bennie. What a impressive young man!He was so polite and very professional. Joshua spent over two hours trying to get my transfer pin from AT&T. They gave me the runaround that my account did not exist! They kept switching me to approximately six different operator's during this endeavor! The kept insisting I had Direct TV! Operator's gave me three different account numbers during this ordeal! Joshua was so calm and handled entire problem with ease and control! Bottom line over two hours later, he finally made it happen!I have been with AT&T for 45 years and was not willing for me to cancel!I felt they thought I would give up cancelation because of all the hassle they gave me and Joshua! Shame on AT&T! I did not give up and finally got pin transfer and I knew my correct account number, my invoice was with me from AT&T!!So much frustration but Joshua handled with such eas!I would like to acknowledge this young man "Joshua Bennie "!! He went above the call of duty to help me out while still handing other customers in the store! I consider Joshua Bennie an asset to the Cricket Wireless family! Please acknowledge this young man! He made such an impression on me and touched my heart with his sincerity and such empathy for others! Hats off to you my new dear friend! I wish you all the best and you will have my wish for you "Mourning Dove's indeed!Karen Mayeaux Hill”
Mobile Phone Accessories
“After having horrible customer service over the phone, I went to the store on O'Neal. The representative, a young man named Serente provided excellent customer service. He was the only one working but was able to help myself and another customer. He solved my problem and now I'm at home and happy!”
Mobile Phone Accessories
“It use to be great now it's ok. They use to have these three young ladies there.They all had a weird names and spoke Spanish. They were all Puerto Rican I believe. One was like Izra she had curly hair and the other had an Asian name that started with a T. I can never pronounce it, I jus called her Tammy. The other had Red hair, she was a sassy. They use to help me with so much with my phones, And never felt like they were just selling stuff to me to make their commission. Those 3 were very friendly. The new employees are nice but they Don't really have that same patience those 3 ladies did. Man I use to give them hell with my issues. I hope they are all doing well.”
Mobile Phone Accessories
“The only store in Baton Rouge where the staff wasn't completely rude . Surf is the man . He is patient and attentive and treats everyone with complete respect. He was the only one on duty at the time I went in (close to closing ) and he got me taken care of all the time I was there people steadly came and and he helped everyone effectively and efficiently I probably would have switched providers if it wasn't for Surf . I've been with AT&T for over 20 years .”
Mobile Phone Accessories
“Malik and Ivory were absolutely so amazing! They were able to get me a new IPhone and my number transferred from Verizon to AT&T! Made a tedious process entertaining!Thank you for all yalls help!”
10:00 AM - 7:00 PM
12871 Perkins Rd, Baton Rouge
Mobile Phone Accessories
“I had solutions-oriented customer service in this store and I shall return. On November 21, Austin patiently worked for well over two hours until my problem was finally solved. He persevered over and over again; stayed on hold with tech support for an eternity, and refused to give up until my SIM card issue was resolved. I also observed another staff member, Gabriel, interact with several customers, helping them with their purchases, writing information down, informing them about promotions, taking the time to answer their questions, and ensuring they secured effective service at the best rate. I decided to return on November 30 to take advantage of a promotion I’d heard Gabriel mention and purchase a second wearable. This time I was helped by PJ (Preston), a very kind personable young man who took the time to explain the promotion, answer my questions, and make sure I was well taken care of. Good looking out gentlemen!! It means so much when you value your customers and make their experiences meaningful like mine was! No “half-assing” at all going on here. Thank you all so much ❤️”
Mobile Phone Accessories
“Extremely friendly employees at this Boost Mobile location. Helped me with my EBB benefit and A tablet. The first two times I went in there, not as a customer, they allowed me to use their Wi-Fi and we're very helpful, polite and accommodating.”
Mobile Phone Accessories
“Very helpful, I got an email from AT&T saying that I had not paid my bill but I had not received a bill. Going to the AT&T website was totally useless so I called AT&T and spent 20 minutes talking with their AI idiots which solved nothing. Coming to this store with one of my old bills enabled them to solve all the problems and helped me pay quickly.”
Mobile Phone Accessories
“The staff on College Drive are always super friendly! Went in today to see how much my bill was to get my phone turned back on and Jay Q. (I hope I got that right!) was very sweet and helpful! Thanks for the help Jay :)”
Mobile Phone Accessories
“Friendly folks and great service. I highly recommend this place. Thank you Ms. Omeka, Kaylen and Ms. Shanika for providing my family with such a great experience.”
Mobile Phone Accessories
“Very nice and clean store, Ms. Anna helped me she is very professional and nice and she answered all my questions that I needed answered. I wish she could’ve helped me the day before. My experience with Ms. Alexis was horrible”
Mobile Phone Accessories
“Great product and great service. My service with Rodie and Patrick has been the best. By accident I hit a bad review and this was totally wrong. My service with these two employees has been the very best.Thank youDavid Worley”
Mobile Phone Accessories
“Mr. J Veal at Towne Center was real helpful without any attitude seem like all his coworkers enjoy him. Also gave him respect . A real pleasant attitude, young man above and beyond exceptional service. Need more people like him in this world!!”
10AM - 6:30PM
4670 Plank Rd Suite B, Baton Rouge
Mobile Phone Accessories
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“I have toke few of my cell to be repair in different occasions the customer service is great. the girls are really friendly and helpful. price are reasonable. I highly recommend them I will definitely continue going back if needed for future repair. Thanks you for your time and service. ??”