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“Went into the store with a dead phone and they were able to restore everything for me and give a good deal on the latest Samsung.
Would highly recommend this store for the friendliness and professionalism of the staff.
10/10”
“I arrived here at the store today to check on deals on a new phone and I am very happy that I was able to purchase a new Galaxy s24 ultra. I was also extremely happy with the service that I experienced with our customer service representative. I would highly recommend this store and the fellow who took care of us today.”
“I'm on my daughters plan. We have a family account. We came in together to upgrade my line but ended up upgrading a lot of lines and even getting new watches. The representative made everything super simple. I even wanted to tip him but he didn't let me! Great service.”
“Yes I'm giving you a my opinion of this particular location in Louisville. I've lived in Louisville 36 years and I moved to Clarksville and Jeff and I do not like their Service in Clarksville or Jeff but that's why I came back to Louisville for a little problem. I love this store I like the customer service and I like the the the people that work here and they're they're savvy. They're great so I give them five stars.”
“Very quick and knowledgeable as well as kind and helpful. Would recommend everyday to anyone. The employees I interacted with was just there from another store waiting for their store to be finished with construction. They both deserve a raise!!”
“Today 10/30/24 was my wife’s birthday and I wanted to treat her to an upgrade on her phone. We got to the store bright and early and were the first ones inside. We were greeted by Mr Bo Mcgehee with a very kind an welcoming demeanor,
Bo was great to work with being very helpful to make sure he gave us all the options we had to get the upgrade at the best possible price. He was knowledgeable in process of making everything happen for us we were in and out in a matter of 30 minutes with the new phone so thank you again Bo.”
“I dropped off my phone during my lunch hour and Noah and his wonderful helper Cooper had me ready to go before I had to be back at work. Very satisfied with the service and the work.”
“The team at Tech Restore is the best. I've been taking my Apple products (MacBooks, iPads, Cell Phones, etc.) to them since they opened, and they continue to provide the same quality customer service and technical skills they have from the start. They communicate, they follow up, and they fix things right the first time. Would not go anywhere else.”
“My daughter broker her screen. Made an appointment with assurion and arrived 30 min later. Chris was very professional and knowledgeable. Dropped it off came back an hour later and it was all done. Great Job!”
“Customer service was great! I am a tech dummy, so the fact that my fiancee and I were treated with patience and respect was immensely appreciated. I hope to go back to next time when I switch my phone, too!”
“I would suggest anyone I know to come to this location! They care, they are kind, and they get things done by centering the customer and their unique needs. Angela and Randy are wonderful people and worked diligently to solve my problem. I am leaving the store EXCITED -- how often do people actually enjoy going to the store to spend money and they are ok with it! Thank you, Randy!!”
“Had been told in the mall my phone wasn't fixable so I went to quick tech and they fixed it in less than an hr and I got to keep all my information they saved all my data!”
“I highly recommend this place it's the only place I would go in Southern Indiana honestly got a cheap phone in and out within 5 minutes for great deal AJ was ?”
“I had a great experience with this store. I'm very happy with the service. 10/10 recommend!I had a very good experience with their services, very happy with the work they did. I recommend them for any Serbian phone or watch.”
“Went in recently to figure out getting service for a cellular security camera. I was prepared for it to be complicated, but it was super easy! Trent was the associate who helped me and made it a painless process. He knew exactly what I was talking about and what I needed and got me in and out, no issue.
I’ve always had good experiences at this store, but just wanted to highlight this one and the awesome employee who helped me out :)”
“10/10 the only place you should go if you’re a T-Mobile customer in the Louisville area. If you’re lucky Sabrina will be working! I came in with my elderly mother who was a bit confused, she was able to help my mom better understand her phone plan, and get our needs for a new phone taken care of in a professional and caring way. I wish more stores had this kind of customer support. Her as well as other members of the staff really are so great, from helping me open the door to the understanding and patience they all had. My mother and I truly appreciate the team and their efforts!Do yourself a favor and don’t go to any other T-Mobile retail stores. Even if there’s a wait, it’s worth it to go to this location.”
“Kendra and Jenni have helped us several times. I can not imagine better service provided by anyone else! They were extremely patient and helpful with changing our tv and internet services over. We are so blessed to have them!”
“Tommy is amazing! My parents were lied to and taken advantage of at a different store. Even though he didn't have to, and may have lost out on a sale, Tommy stopped and helped fix all that he could. It was never his problem but he didn't complain. We have 9 lines on our plan and we will be doing all of our future business with him. ASK FOR TOMMY!”
“Mason at ATT was great. He was very honest and helpful. I came in extremely irritated with the insurance program- Asurion- which is apparently not ATT, but he helped make a really bad situation right. I appreciate his patience because I was extremely angry walking into the store. I still hate the insurance- but have a more favorable view of ATT based on my interaction with Mason and did not cancel my services which is what I came into the store to do.”
“Kayle was fantastic. She help me through the entire process and explained anything I had questions about. Even got me cheaper WiFi. 10/10 on the overall experience.”
“I love the staff they have. I speak Spanish, and wonderful people with a lot of patience and training in working with clients have made me feel at home. Very good place to choose good options ?”
“Ordered a Samsung tablet from Amazon . brought it in to add it to our AT&T account only to find that it was equipped for wifi only. Noah Anderson took that tablet back to factory settings eliminating my personal info so I could safely return it. Showed me another Samsung tablet at around the same price and specs. He set it up answered a couple of questions about my account.. all without making me feel the fool for ordering the wrong tablet.. all around a good experience.”
“The customer service was amazing and the at&t worker maya p was really nice and helped me out on getting what i needed quick and easy so to not take forever as other places overall it was amazing to me”
“The staff here is excellent; particularly Ms. Amy Bentley! Not only is she bilingual, she does a great job creating a personal experience for the customer. "Advocate" is her middle name, and these cell phone plans are not a game...to her ???”
“This place was such a breath of fresh air on the particular day that I went the atmosphere was amazing the music that was being played made u feel like u where in a retro arcade. Staff was fun and friendly”
“This is my favorite store. There is a salesperson named Violet who works at this store. She's so sweet and very knowledgeable. Every time I go there, she always seems to handle transactions smoothly even when the store is packed with customers. She definitely deserves a bonus for outstanding service. I hope the management there appreciates employees going over and beyond.”
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“Highly proficient, outstanding service. The person I worked with, had several ways to solve the problems that I had and I walked out of the store with an activated phone. Grateful for their skills.”