“I've noticed every single one of the 1-star reviews here are for issues with the pharmacy. I won't question others experiences but I will say there are other aspects to this location.As far as the retail side goes, it's fantastic. It's very easy to get in and out. The staff is very friendly and professional. They answer your questions and even go above and beyond sometimes with helpful information you didn't even ask for. The only criticism I can think of is that Walgreens prices are usually a little high unless an item is on sale. That said, their rewards program is great and with a little effort on the customer's part, the prices end up being pretty good after considering rewards and such.Now I'll address the pharamacy. I think most of these people with issues are probably going early in the day when it's the busiest and become frustrated. I have had to wait a bit myself, but that's honestly been my experience at any pharmacy I've been to in the last decade. I can tell you with 100% confidence none of these people who are complaining about wait times have ever used the local Kroger pharmacy. The Walgreens pharmacy is like concierge service in comparison. I do have good insurance and while my prescriptions are always cheap, they are more expensive at Walgreens than other places. For me, it's worth the extra couple bucks to have a good experience. I would recommend that people who are sensitive to their medication prices to check around a bit on prices. The staff is almost always friendly and professional. Sometimes they MAY seem to be a little hurried, which is fine because they process transactions quickly. I could not imagine having to deal with the customer issues they do on a daily basis. Honestly, if a pharmacy worker isn't punching you in the face, they're probably being pretty reserved LOL. The amount of rude people, and confused elderly people they have to deal with has to be astronomical. I do admit that one time when I went inside during the early afternoon, I was waited on by a very young girl who was slightly rude and dismissive even though I didn't have any needs whatsoever outside of picking my meds up. I haven't had to deal with her again and will just assume she was having a bad day.If I was reviewing the pharmacy on a standalone basis, I would probably give it a solid 4.5 stars, but when reviewing the whole experience, it's most certainly 5 stars.”
“Very friendly staff! I do wish the app would actually work but that's another story!I must say that prescriptions are cheaper here but the hours are ridiculous. If you work a third shift schedule it's an absolute pain in the a**!!”
10AM - 1:30PM 2 - 6PM
152 N Buckman St, Shepherdsville“This is a good Walgreens in Sheperdsville located in a really busy part of town that Cesar a lot of high traffic. I picked up my medication here for years and never had a problem go on the inside for snacks and drinks never had issues over all solid place”
10AM - 1PM 1:30 - 5PM
185 Adam Shepherd Pkwy, Shepherdsville“After having the worst experience trying to get a vaccine at the Mt. Washington location, I decided to give this one a try. The pharmacist and the tech were SUPER nice and helpful. I had lost my vaccine card and they were kind enough to call the Walgreen's location that I received the first dose to verify it and they also gave me a new card. THANK YOU FOR BEING KIND! They were busy and got me in and out fast too!! I will make the trip from Mt. Washington. You guys are awesome!”
8AM - 10PM
157 S Buckman St, Shepherdsville“Stephen was very courteous, helpful and welcomed me heartily. Tons of thanks to him for such a nice warm welcome and help . The store was very neat and clean and properly stocked and stacked”
8AM - 10PM
157 S Buckman St, Shepherdsville“I was in a few days ago and had the best customer service ever!! The girl at the counter Lilly was so sweet and kind and answered all of my questions. I struggle with my hearing but she was so patient and made sure I understood everything she said. 5 Star service!”
“Best pharmacy in town. Excellent service and always greeted with a smile. My insurance company keeps trying to get me to do by mail but no way, not as long as there is B&B!!”