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December 2023
The guy who runs the service department is an idiot. He did not honor my mazdas warranty mirror replacement.
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August 2022
Purchasing my new Ford Maverick was a good experience. Getting it worked on (while under warranty) was a very bad experience.
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December 2020
5 times my 2016 Lincoln MKX has been in the service department to repair an oil leak under warranty. It still leaks.. This has to be the most incompetent service department in the entire area. I'll never buy another Lincoln and I definitely won't go to Paducah Ford for anything. I wouldn't recommend them to my worst enemy.
