O'Reilly Auto Parts store #1036 in Paducah, Kentucky, offers a wide range of auto parts, tools, and accessories, along with helpful store services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also provides brake rotor and drum resurfacing and paint mixing. Customers appreciate the knowledgeable staff who consistently provide helpful advice and accurate parts, making the shopping experience smooth and frustration-free. Many mention that the team treats customers like family, standing behind their products and offering excellent customer service. Assistance from staff members such as the assistant manager and other employees is often highlighted as professional, courteous, and willing to go the extra mile—helping install parts or scanning codes even when close to closing time. The store's reliability is reinforced by positive experiences with ordering parts that arrive promptly and staff who stay late to assist stranded travelers. Additionally, the store offers a free Loaner Tool program for project needs, with the same price as the deposit if kept. With friendly staff and comprehensive services, O'Reilly Auto Parts in Paducah is a trusted resource for auto repairs and parts.
The extremely helpful extremely polite extremely friendly 12 out of 10 I recommend to anybody going out there.
March 2025
I really appreciated the extra mile that Phil took to help me figure out my headlight problem. The service was ten times better than auto-zone especially for me who doesn’t know much about cars. Thank you!
January 2025
Needed new windshield wipers during the rain last night. Tried autozone. The old man there was very rude so my mom and I went across the street to O'Reilly's. Phil helped us and he was polite and prompt with his assistance. Even standing in the rain to put on the new wipers which was greatly appreciated! Thank you Phil!
