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“Chris was very professional. He answered all questions we had as well as suggestions that gave us additional benefits and information regarding both our phone and updated plan. I will return to this store and Chris for any future changes I may make. Thank you Chris!!”
“I arrived here at the store today to check on deals on a new phone and I am very happy that I was able to purchase a new Galaxy s24 ultra. I was also extremely happy with the service that I experienced with our customer service representative. I would highly recommend this store and the fellow who took care of us today.”
“I was able to get a billing issue resolved quickly and I was happy with the service. I don't live in town and was in a rush but I appreciate the level of service and professionalism at this location.”
“Had been told in the mall my phone wasn't fixable so I went to quick tech and they fixed it in less than an hr and I got to keep all my information they saved all my data!”
“I cant say enough amazing things about James and Corey!!! Long story short I called and chatted with customer service to see about some cost savings and low and behold was given bogus info my bill doubled:(. Went into store and James and Corey took amazing care of me and help save me money as well!! Thank you again guys I really do appreciate the above and way beyond service you guys provided!!!!”
“Kayle was fantastic. She help me through the entire process and explained anything I had questions about. Even got me cheaper WiFi. 10/10 on the overall experience.”
“Ordered a Samsung tablet from Amazon . brought it in to add it to our AT&T account only to find that it was equipped for wifi only. Noah Anderson took that tablet back to factory settings eliminating my personal info so I could safely return it. Showed me another Samsung tablet at around the same price and specs. He set it up answered a couple of questions about my account.. all without making me feel the fool for ordering the wrong tablet.. all around a good experience.”
“I love the staff they have. I speak Spanish, and wonderful people with a lot of patience and training in working with clients have made me feel at home. Very good place to choose good options ?”
“This is my favorite store. There is a salesperson named Violet who works at this store. She's so sweet and very knowledgeable. Every time I go there, she always seems to handle transactions smoothly even when the store is packed with customers. She definitely deserves a bonus for outstanding service. I hope the management there appreciates employees going over and beyond.”
“Great place to get your phone and other phone stuff. And the customer service there is outstanding and I highly recommend coming to this boost mobile store 8406 Preston highway and if you happen to go there tell the guy working to keep up the great work and that shorty said Hi..”
“Mandy was an absolute breath of fresh air! Not only was she able to fix my issues with the phone, she actually brightened my whole day! I'm so glad cricket was my first stop today as it was a great way to begin the day. After telling me how young I looked (I'm 40?,) instead of turning me away and having me call 611 she actually got on chat with them herself and resolved the problem for me!? And even when we had a couple bumps in the road she didn't give up, she was persistent, and she resolved the issue. Thanks again Mandy! And great job to Cricket for picking her as part of their team!
#satisfiedcustomer”
“We had a great experience at this location. Everyone was working hard, very friendly & extremely patient. There will always be a wait because no issue with cell phones is resolved quickly, but they were very attentive & had a waiting list started. Excellent service across the board.”
“The location is kind of rundown, but the inside of the store is clean and well kept. The gentleman working there was very polite and attentive to my needs and questions and helpful.”
“I was swapping over from Straight Talk after 10 years, and the sales staff made the process super easy.T Mobile network has proved super reliable so far. The free phone I got with a new line is way better than my previous phone I had.Staff was very knowledgeable, and I plan to stay with Metro for a long time. The customer service was great, both over the phone and in person.”
11AM - 7PM
4920 Poplar Level Rd, Louisville
Mobile Phones
“The guy at this location is always on his A game. Knowledgeable and quick to make suggestions or offer alternatives that are beneficial. I think he mentioned moving locations to outer loop, and all I can say is this store messed up losing this giy”
“Fantastic! Walked right in and was helped by 2 very nice associates immediately. Answered all of our questions and was super nice as we got our Verizon router for the first time. Great experience, thank you!”
“That's service...Now I am praying that in addition to Google Maps God will also guide Latinos to reach my suggestion and this authorized metroPC dealer... I guarantee that any other in KY. It could delay your needs up to three weeks... Then you'll come to the real one. I assure you(!!!)Save ($) and TIME.”
“I go to the one on Poplar Level in Louisville. It does not matter what problem I have, or how loud I might get The manager ( Ray) remains calm,(which) calms me down and fixes the problem.”
“I really liked this store. It is local to me. When I got a Samsung A9+5G the staff at the store were very helpful and professional to get it online. They were able to get me a Sim card within minutes. Very satisfied! I will be back. ?”
“Service is awesome, I would like to correct the last reviews I was visiting 3 timesThis place is the best and faster place to go for T-Mobile service. Around the area,This location has 2 languages services, Spanish and English speakingMaybe the last time that I visited was slow but they are better every dayCongratulations ?”
“In-store reps were very efficient and polite with no harassing regarding any product that I did or did not want. I appreciated the sign-in kiosk, eliminating any confusion regarding the next person in line (this made waiting much more relaxing).
** My rating is based on multiple visits to this location over many years.”
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“Dan Sowder has always been helpful goes above and beyond to make sure I had all the information required to make the right decision in purchasing and tech issues. Thanks Dan”