“Extremely clean facility. Lindsay the manager is extremely easy to deal with. Online pricing specials are decent but once the special is over rent becomes very expensive due to a constant increase”
“Sandy went above and beyond helping me move to this storage location during the COVID-19 epidemic. Thank you so much!
Edit: My wife and changed units and Sandy made it super easy!”
“Due to a sudden lifestyle change found myself in need of storage. I received exceptional service, given all details of what to expect, better than anyotherr storage in town. Compliments to the company on their awesome management at Dixie property. if I'm ever in need again I'll head straight there.”
“Absolutely amazing customer service and never had any issues with our unit. We absolutely love the convenience that this has given us and had tons of options to choose from. Make sure you talk to the amazing office manager she took such good care of us and made us confident in our choice for storing our extras.”
“Brian & Miranda were Absolutely Great and a pleasure to work with! I would definitely refer others that are considering storing to come to Life Storage on Market and ask for Brian bc he's the Bomb!! ?”
“It was super easy and quick to rent a storage unit online. The facility is very nice and clean. It’s so convenient, close to the door and having the dolly’s available, make drop off and accessing our valuables so easy and fast. I would highly recommend.”
“Karen has consistently helped me throughout my time with extra space they have never had break ins issues they’re good at reminding if a bill is due they have gone above and beyond for me and my stuff thank you guys I would absolutely recommend this extra space to anyone looking for a place to store their belongings”
9AM - 5:30PM
7900 Dixie Hwy, Louisville“Pamela Lucas was so very helpful to my husband and I. She said she hadn’t done a transfer before but breeze through it as if she has done them hundreds of times. Such a sweet lady”
“The manager there is always very kind, courteous, and respectful. He takes care of any problems I may have and always addresses any concerns that may arise. It’s always a pleasure dealing with this place because of him and I would recommend it to anyone. The facility is clean and well kept. Definitely 5 stars!”
9AM - 5:30PM
11440 Blankenbaker Access Dr, Louisville“I’ve had a great experience with ExtraSpace Storage in Jtown! The facility is always clean and well-maintained, which gave me peace of mind knowing my belongings are stored in a safe environment. The staff has been incredibly easy to work with, providing excellent customer service and promptly addressing any questions or concerns I had. It’s clear they prioritize their customers’ needs, making the whole process hassle-free. I highly recommend them to anyone looking for a reliable and friendly storage solution!”
“The customer care rep on the phone was nasty and rude. But the manager for the facility I choose called me back. Her name was Kim. She was a very pleasant and knowledgeable. She was very helpful. Need more like her I give her 5 stars!!”
“I want to praise the service of this company. Rob and Ali completed my move very quickly, and flawlesly. They were very professional, fast and very kind. They had the right attitude and tackled all hiccups in the best possible way. I’m extremely satisfied with their service and will recommend them to everyone!
Kudos to Rob and Ali!”
“Abel was amazing! Very nice and helpful! We had a great conversation that definitely made getting a unit easy, fun, & not like a chore I had to get done. So great!!”
9AM - 5:30PM
1500 Browns Ln, Louisville“I've had my things stored here since 2017 and it's always been safe, accessible, affordable and they have excellent customer service. The manager is extremely nice and helpful. Highly recommend!!”
“Helpful as can be.. friendly staff that had no issue answering our questions updating from my previous review. the staff goes above and beyond. even out in the heat ive seen ms. mary doing her best to make sure the property is always clean. always helpful.”
“I wanted to beat my phone against that stupid metal box trying to get the gate to open through the app. Just give me a code I can use, please. Getting out was as pleasant. I swear, if someone was watching that on the camera, they must have been rolling on the floor. Anyhow, I wish I hadn't bought a lock before I rented, because they do provide one, as well as insurance. Signing up online was smooth and easy. Great for those who prefer no human contact. I don't mind either, and I like the tech aspect of it, I just didn't like app.”
10AM - 4PM
913 E Main St, Louisville“Dealt with T on getting a storage unit and downsizing. They were so amazing to help me and made the move so easy and seamless! I’m so thankful for them and their great customer service”
“Samantha has been nothing short of helpful, courteous, kind, and overall friendly with every interaction we’ve had since we became her customer! Her property is always clean is always wearing a smile. I highly recommend renting from her, I guarantee you will not be disappointed!”
“My experience this past weekend started with a call where I spoke to Miss Vanetta about available shipping boxes. She was very friendly and the info she provided was helpful. When I arrived at the facility, Miss Vanetta had what I needed ready and waiting for me. After a quick conversation and a good laugh, I was on my way. Although I didn't need a storage rental this time, I would do business at the Greenbelt location just based off the customer service.”
“Yesterday Ashley was an amazing help both on the phone and in person! She showed a level of customer service and professionalism severely lacking in most storage facilities and even other businesses!! She was friendly and courteous and very helpful taking the time to explain things to my son who was renting a unit for the very first time! She was very patient and had a very upbeat attitude smiling the entire time!! Very impressed with her level of customer service she went above and beyond!!”
“This company lead by Asia and her team were by far the most exceptional movers we have had. We are a military family and often feel frustrated by the way movers handle our personal items. This company and team treated our items like their own. They cautiously packed each item with extra measures to consider how corners could be damaged etc. Other movers we have had moved so quickly we felt disoriented. This company/team packed slowly enough for us to feel like we knew what was happening but fast enough to be efficient and timely. Our inventory was impressively accurate, even taking time to resolve a numbering question on a box. They were attentive to our questions and addressed all things as they arrived.
If I could hire this team for every move I have in the future I’d do it in a heartbeat. They were exceptional - far above any movers I’ve had for 5 other military moves.”
“Andre came and placed our storage pod perfectly where we asked him to. He called ahead, he was friendly, and clearly knows what he’s doing. We appreciated his service and quality work!”
“Decent storage place, no real issues other than communication. The first issue we had was that they broke our lock because break ins were happening although our unit was not affected they still chose to break our lock before calling and asking. Second issue is the rent of our unit doubled in price unfortunately and we were never notified. Can never reach the office by phone.”
“Bekah was very professional and knowledgeable! Helped me through every step of finding a great option for a storage unit ! Highly recommend going and seeing her for all your storage needs!”
“My boyfriend and I have such a great experience. At first we had picked a location farther away from the apt. Samantha helped us find a closer one for us. Then once we got at this location Abel was so friendly and very knowledgeable! Such an easy great experience!”
9AM - 5:30PM
3014 N Winchester Acres Rd, Louisville“I recently had a fantastic experience at Extra Space Storage! The facility is clean, secure, and well-maintained. Charlie, the staff member I interacted with, was incredibly helpful and went above and beyond to ensure I found the perfect unit. He was friendly, knowledgeable, and made the entire process smooth and enjoyable. I highly recommend Extra Space Storage, especially if you get to work with Charlie! Five stars all the way!”
“I recently had an outstanding experience with Kaye at Public Storage. Her customer service was exceptional; she was incredibly helpful, knowledgeable, and attentive to all my needs. Kaye went above and beyond to ensure I had all the information I needed and made the entire process smooth and stress-free. Her professionalism and friendly demeanor truly set a high standard for customer service. I highly recommend her for anyone needing storage solutions!”
“I want to say Tiffany was very friendly and pleasant to work with. I really appreciate working with such a great people person it makes everything go so much easier. She was very knowledgeable and made the whole experience run smoothly. I will be recommending others in need of these services to call and ask for Tiffany to make their experience as great. Thank You!”
“I had some questions about the location and lighting of a unit I was looking at and Kent was extremely helpful over the phone. He went to look and called me back. I ended up going with an outdoor access location at another public storage with extended hours but I am so grateful Kent helped me out with all my questions!”
“Jackie , the employee who attended to my needs, was unbelievably pleasant throughout the encounter. She was knowledgeable and efficient, and focused intently on getting me the combination of services that fit my requirements precisely. The office was absolutely spotless, and the8 facility was obviously secure. I would recommend ExtraSpace without hesitation or reservation.”