Kroger Pharmacy in Louisville, KY is a trusted local pharmacy known for its professional staff and dedication to customer health. The pharmacists go beyond simply dispensing prescriptions; they offer advice on health topics, perform clinical services, and administer vaccinations such as flu shots, shingles vaccine, Tdap, and measles vaccine. Customers appreciate the convenience of online tools that allow easy prescription transfers and refills, making managing medications simple and quick. Many reviewers find the pharmacy’s pace comparable to other pharmacies and note that staff work efficiently, even during busy times. The team is also praised for their efforts to protect patient privacy, often shooing away nosy people to ensure confidentiality. While some customers have experienced long lines, they generally report satisfaction with the service. Some mention that the pharmacy is better than other nearby locations, though one customer experienced a delay in filling pain medication after surgery. Despite this, they still choose this pharmacy. A few reviews highlight issues with staff, particularly a new tech who was unhelpful and condescending when troubleshooting insurance or prescription problems. However, most customers commend the rest of the staff for being helpful and friendly. Overall, Kroger Pharmacy in Louisville provides reliable pharmacy services with knowledgeable staff committed to supporting their customers' health needs.
Very helpful staff over the phone; made the process simple and clear.
September 2024
Idk why people are saying they're slow, they work at the same speed as every other pharmacy I've been to. Maybe people are talking about when they're super busy ? Idk. This pharmacy and the Bardstoen Rd Kroger pharmacy are my go-tos.
May 2024
Their job is so hard, and they do it so well. They're not afraid to shoo away nosy people to protect patient privacy and I really appreciate that.
