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“I have been with Transcend for 17 years and have always been more than satisfied with the service I received. On this most recent visit, I had an issue with one of my accounts and Felicia was friendly and efficient, solving my problem immediately. Thank you all for your continued commitment to customer service!”
“Andrea's customer service was exemplary. As I entered the bank she welcomed and greeted me with a warm smile. Any question I asked was answered politely and professionally. She is the illustration of great customer service.”
“I’ve never had any issues with Woodforest bank but this review is specifically for a visiting experience specialist named Yani Hunter. I don’t know what branch is is located out of but she is amazing, compassionate, and made a catastrophic move a little easier to bear. Thank you Yani, from the bottom of my heart!❤️”
“"Woodforest Bank delivers a banking experience that feels tailored just for you. Their personalized service goes above and beyond, making you feel like a valued member of the family. What's even better is their bilingual support, ensuring that everyone feels welcome and understood. Whether you're discussing financial goals or simply making a deposit, the staff at Woodforest is always there to assist you in English or Spanish. With their commitment to customer satisfaction, Woodforest Bank truly stands out in the banking world."”
“I had to finance a car from them and Terri Berg went out of her way to help me get that car. She fought tooth & nail to help me. She is the sweetest lady ever and we need more people like her. I’ve been with this credit union since 2017 and I’m not going anywhere”
“John Reinhart in the mortgage department is a testament to exemplary service and dedication.Without a doubt, I wholeheartedly recommend John to anyone seeking a mortgage professional who is not only respectful but goes above and beyond to ensure a seamless and rewarding experience. Their expertise, integrity, and personable approach make them an absolute pleasure to work with. I am extremely grateful for their exceptional service and unwavering commitment.”
“Awesome bank so far. My only issue is that I'm used to making cash deposits and after I deposited 100 dollar bill I never received a receipt verification on my deposit.”
“A great Credit Union with friendly staff and fast service. You can apply for a loan in the morning and get it before they close. They really care about their members. We love our Credit Union!”
“I have worked with this branch for several years. Every member of the staff from the branch manager on down has been friendly, competent, and accommodating. They are all a pleasure to work with.”
“When I needed a business loan, Mark Hardin was very professional and made the process smooth. I enjoy my new digital equipment at work and quite happy with the loan terms. Local bank with local decision making ability!”
“I used the drive thru and it was quick and easy. The Teller was nice and had me on my way in 3 minutes.There has never been a long line and I've been a customer for 4 years. Love it!”
“Daniel Hall had the greatest cuatomer service ive ever heard. HE WENT FAR AND BEYOND AND TAUGHT ME AOMW THINGS. HE SHOULD BE PAYED TO TEACH BEGINNERS IM SO THRILLED TO BE A MINORITY INVESTOR IN A MAJOR SPORTS FRANCHISE. IM LIVING A DREAM.”
“This is not the branch I go to normally, but I do go in there occasionally. I was in there this morning and my back was killing me. I asked the guard if it was ok for me sit down for a while because of my back. She told me to sit down in one of the chairs by the tellers. I had my hands full of bags with purchases from the Dollar Tree next door. The guard held the doors open for me when I left the bank. The staff there are very friendly and usually get you in and out pretty quick.”
“To Whom It May Concern:My visit at the Dixie Hwy location, LaQuail was very pleasant and helpful with helping me to understand the loan situation. He is also willing to help me when ever he can. I would definitely ? recommend him to anyone that needs assistance in their banking business”
“so michael kelly and becky were amazing! i refinanced my vehicle and I though it would be complicated. They made it so simple. And both were so easy to get ahold of. They basically held my hand thru it. So glad I came here. If you are needing to refinance then read no more you have found your place!! Thanks guys”
“This is not my local branch but it is still a great branch to travel to nonetheless. When I am in that area. They have helped me in my ex. Wife out numerous times in part. Community as a whole is just a great place to bank. thabk you all for your loyal years of service”
Open 24 hours
1301 Bardstown Road, Louisville
Banks
“I worked with Ty today and he was so helpful and easy to work with! He happened to be from Detroit like me which was crazy to me! We talked sports and he helped with everything I needed! Highly recommend this business”
“Park Community Credit Union has been great for auto loans. I really haven't used them for much else. However, Ms. Corp did a great job explaining other benefits of PCCU, especially for small business owners, so I plan on using them more in the future. Fundamentally, they are what regional banks used to be. People interested in Louisville's prosperity should really consider using PCCU.”
“I went to this bank as a favor for a family member- to pay a bill. I had the money and knew a bit of her info to verify it was the correct account. Easy enough! The teller I worked with was friendly. Also, being the only customer in the bank, I was in and out in no time. The bank is a bit set back from the main road, thus you'll likely see the sign at the road for L&N before you see the building itself. That said, it was easy to get to. I don't see myself going back anytime soon as I don't have an account there (and I prefer online bill pay) but I can see why my family member has an account here!”
“I try to write a couple of thank you cards each day to people that are remarkable at what they do and this was one card that for whatever reason was sent back to me and has been in my possession for a while now...Hoping that this can give some much needed encouragement to the intended recipient today!”
“I opened a checking and savings account at the Douglas Loop Branch yesterday.Tessa did a Great job! She was so nice and made feel comfortable throughout the whole process. She was also very helpful by helping me download and set up my account on Park’s App.I’m happy to be part of Park’s family.Thank you!”
“I am not one to give reviews often however, I was more than pleased with Cathy’s customer service! she is so nice and very thorough on explaining things. She helped me and my mom greatly. You don’t find too many people that actually want to help you but she is passionate about helping her clients and I HIGHLY recommend coming to Cathy for anything!”
“I’ve had great experience working with Clayton Rodgers. He has been very responsive and available. He is knowledgeable and takes his job seriously. I highly recommend him.”
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“Been with them for a long time and always get treated very nice. And especially when I call in and Misty answers, I know I'll get great service and she'll go the extra mile to take care of any issue I might need help with.”