I got a new s24 plus, and I couldn't activate it because my old phone was broken, so I took it in, and while it did take a while, it was fixed. Freddie was his name, I think, and he did a really good job. After the wait, he fixed my phone in under 5 minutes, so I highly recommend this Verizon store.
November 2023
I've bought several phones over the years from this store and they do a great job! They go over and above to make it a painless process! I will certainly shop there again.
August 2023
The gentleman that helped us was great!! Got all 5 of our issues taken care of in an hour. VZ customer service reps-2 phone calls couldn't do it in 6 hours between 2 days!