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November 2023
I'm a client for 5 years in a row and this new people that are working now approach to me in a bad way, it looks like they don't want to see clients at the store and to be honest need to replace these people.
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November 2023
Needed a replacement remote for my mom and showed up 5 minutes before store opening time. 4 people already waiting outside in line but they opened right at 10am and had 6 associates taking care of customers. I was in and out in less than 5 minutes. Well done spectrum!
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September 2023
Did not have much knowledge in store about equipment that's a big issue had to call the 800 number to get assistance and was even told by them they don't train the store staff for anything but sales.... umm but shouldn't that require knowledge of the different equitment?... one would think..