Macy's Locker Room by Lids is a popular shopping destination that offers a variety of clothing and accessories for different needs. Customers appreciate the good deals and the availability of nice dress shirts, often finding several options in the store. The store is also known for its helpful staff, with employees like Sandra providing great assistance, especially when shopping for suits and special occasion dresses. There are friendly and helpful employees in different departments, including dress and home goods sections. However, the store faces some challenges. Its organization can be poor, making it difficult to find specific items like tuxedos, even when searching in different areas labeled with the same brand. The store's layout is frequently changed, which customers mention as a drawback. Additionally, cleanliness is sometimes lacking, but customers generally overlook this. Macy's has been a staple for many shoppers over the years, thanks to its affordable deals, especially during end-of-season sales like Last Act. The store also features new sections, such as a Kentucky area and a Toys R Us installation, showing efforts to innovate and stay relevant. Customers value the helpfulness of staff like Darrell in home and bedding, and positive experiences with customer service, such as receiving courtesy gift certificates, highlight the store’s friendly attitude. Overall, Macy's offers quality clothes, good bargains, and friendly service, despite some organizational and cleanliness issues.
The store had poor organization. I was looking for a tuxedo from Alfani and wandered through three different areas, each in a completely different portion of the store labeled with the Alfani logo and still couldn't find the tuxedos.
April 2023
Great place to shop! Clothes, shoes, accessories, furniture, home decor items, they have everything!
January 2023
I am able to find 2-3 x NICE dress shirts in this Macy's while I have trouble finding those sizes at the other nice stores in the mall
